Custodial Lead
Posted Mar 25, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a time you gave direction to coworkers who were also your peers. How did that go?
What they are checking: Whether they can lead former equals without being bossy or avoiding hard conversations.
Tell me about a time you trained a new coworker. How did you know they had it?
What they are checking: Whether they train by showing and checking back, since they assist the supervisor with training.
How do you keep doing your own cleaning work while also leading the crew?
What they are checking: Whether they can balance hands-on duties with leadership without letting either slip.
What would you do
A custodian on your crew keeps skipping areas on the daily schedule. How do you handle it?
What they are checking: Whether they address the problem directly, retrain if needed and report to the supervisor when it continues.
You see a crew member using chemicals without gloves. What do you do in that moment?
What they are checking: Whether they correct at-risk behavior right away and report it, which the posting requires.
An auto scrubber breaks down at the start of a shift. What do you do?
What they are checking: Whether they can adjust assignments, report the repair and keep the work moving without the machine.
Two people on your crew are not getting along and it's affecting the work. How do you handle that?
What they are checking: Whether they step in early and fairly and know when to bring the supervisor in.
A customer complains to you about a dirty restroom. What do you say and do?
What they are checking: Whether they respond professionally, fix the problem fast and report it so it doesn't repeat.
About the work
How would you run a quality inspection of an area your crew just cleaned?
What they are checking: Whether they inspect against a clear standard and give specific feedback, not just a quick look.
How do you track supply and equipment inventory so the crew never runs out mid-shift?
What they are checking: Whether they have a simple, reliable tracking habit and reorder before supplies run short.
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As published by SBM Management.