Jobs › SBM Management

Custodial Lead

SBM Management · Mount Pleasant, WI · $17.00–$18.00 an hour · Full time

Posted Mar 25, 2026 · We last checked this listing on Oct 6, 2026

Apply at SBM Management

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you gave direction to coworkers who were also your peers. How did that go?

What they are checking: Whether they can lead former equals without being bossy or avoiding hard conversations.

Tell me about a time you trained a new coworker. How did you know they had it?

What they are checking: Whether they train by showing and checking back, since they assist the supervisor with training.

How do you keep doing your own cleaning work while also leading the crew?

What they are checking: Whether they can balance hands-on duties with leadership without letting either slip.

What would you do

A custodian on your crew keeps skipping areas on the daily schedule. How do you handle it?

What they are checking: Whether they address the problem directly, retrain if needed and report to the supervisor when it continues.

You see a crew member using chemicals without gloves. What do you do in that moment?

What they are checking: Whether they correct at-risk behavior right away and report it, which the posting requires.

An auto scrubber breaks down at the start of a shift. What do you do?

What they are checking: Whether they can adjust assignments, report the repair and keep the work moving without the machine.

Two people on your crew are not getting along and it's affecting the work. How do you handle that?

What they are checking: Whether they step in early and fairly and know when to bring the supervisor in.

A customer complains to you about a dirty restroom. What do you say and do?

What they are checking: Whether they respond professionally, fix the problem fast and report it so it doesn't repeat.

About the work

How would you run a quality inspection of an area your crew just cleaned?

What they are checking: Whether they inspect against a clear standard and give specific feedback, not just a quick look.

How do you track supply and equipment inventory so the crew never runs out mid-shift?

What they are checking: Whether they have a simple, reliable tracking habit and reorder before supplies run short.

Practice this interview out loud.

Offer builds a real interview for this exact role at SBM Management from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by SBM Management.

Title: Custodial Lead Job Description: Job Overview The Custodial Lead will be responsible for the cleanliness and sanitation of the areas assigned and provides some work direction to custodial staff. Roles & Responsibilities To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. • Perform janitorial duties • Perform all duties listed on the daily schedule • Provide work direction and assistance to custodians as directed by Custodial Supervisor • Assist Custodial Supervisor in scheduling and training staff as needed • Operate motorized cleaning equipment • Track equipment inventory, maintenance, and repair • Schedule clean up and repairs as needed • Maintain daily upkeep of assigned area • Track and maintain supply inventory • Assist Custodial Supervisor in purchasing cleaning supplies and equipment • Perform quality, service, and safety inspections • Report incidents and hazardous conditions to supervisor • Report employee personnel and customer issues to supervisor • Monitor employees for proper use of personal protective equipment, and supplies • Correct at risk behavior and report to the supervisor immediately • Provide recommendations for corrective action on areas that need improvement Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Education and/ or Experience: High school diploma / GED required. At least 1-year related experience Certificates, Licenses, Registrations: CPR/AED/First Aid certification . May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified Knowledge, Skills, and Abilities: Ability to read and interpret instructions, procedures, manuals, and other documents Strong verbal and written communication skills Knowledge of cleaning methods and equipment and willing to share with team Knowledge of the upkeep and care of the cleaning equipment Knowledge of cleaning compounds and chemicals, and their safe, efficient use Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands & Work Environment • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds. • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Compensation and Shift: Tuesday - Saturday 10:00pm - 6:30am $17.00- $18.00 per hour Benefits: SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers – SBM SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

Apply at SBM Management

More custodial lead roles