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Cross-dock Unloader

Gordon Food Service · Kenosha, WI · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You'll be on your feet all shift and lifting up to 100 pounds. What physical work have you done that prepared you for this?

What they are checking: Whether they know what they are signing up for and have handled hard physical work before.

Tell me about a time you worked as part of a team where everyone depended on each other to keep up.

What they are checking: Whether they pull their weight, since cross docking only works when everyone keeps product moving.

How do you keep from making mistakes when the work is fast and repetitive?

What they are checking: Whether they have ways to stay focused when tasks become routine late in a shift.

What does reliable attendance mean to you, and how has your record been?

What they are checking: Whether they will show up consistently, which matters when a missing worker slows the whole dock.

What would you do

Your scanner says a pallet belongs on a trailer that's already been closed. What do you do?

What they are checking: Whether they stop and ask a lead instead of guessing, which prevents shipping errors.

Second shift starts at 5:30 p.m. and can run long based on volume. How do you handle shifts that end at different times?

What they are checking: Whether they can stay flexible about end times without it affecting their attitude or attendance.

You notice a pallet is leaning and some cases are crushed. What do you do?

What they are checking: Whether they handle damage properly and fix unsafe loads before they cause injury or loss.

About the work

As a cross docker you'll sort, scan and transfer product using a PIV and a handheld scanner. Have you used a pallet jack or scanner before, and how comfortable are you with them?

What they are checking: Whether they have equipment experience or are ready to learn it, since both are used all shift.

How do you make sure product ends up on the right outbound trailer when you're moving fast?

What they are checking: Whether they check scans and labels carefully, since a mis-sort means a customer gets the wrong order.

What safety habits do you follow when driving a powered pallet jack around other people?

What they are checking: Whether they understand that powered equipment in a busy dock area can seriously hurt someone.

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The full job description

As published by Gordon Food Service.

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Cross Docker - Second Shift Distribution Center Address: address Pay: Starting at $22.95 hour (includes a $1.00 2nd shift premium) Work Schedule: • Sunday - Thursday - with Friday and Saturdays off • 2nd Shift - 5:30 PM until finish (shifts may vary based on work volume) Total Rewards at GFS • Affordable benefits plans start day one ! • Weekly pay • Wellness reimbursement • Profit sharing & 401(k) with company match • 95% of leadership is hired from within GFS - start your career here! Gordon Food Service takes pride in delivering seamless order processing and delivery to our customers, and our warehouse staff is the backbone of our success. You’ll be on your feet for the duration of your shift and you’ll be lifting up to 100 pounds, but there’s no experience required - we train you how to get the job done with our dedicated training team. As a Cross Docker, you'll be responsible for sorting, scanning, and transferring products, and you'll use a PIV and handheld scanner throughout your day. You'll be an essential part of keeping the warehouse organized and preparing products to be delivered to our customers. Does this look like you? • You must be 18 years of age or older. • Must be able to work holidays, weekends, and overtime as needed - holidays are very important to our customers! • We have frozen products - your ability to work in extreme cold or hot conditions is required while you’re here. • Must be able to read, write and communicate in English (to read labels, pick lists, scanners, signage, company website information related to benefits, updates, complete paperwork, and follow verbal instructions). • Successfully pass a drug test that will assess drug usage and a background check. Gordon Food Service encourages veterans and active military members to apply BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US! Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process. Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

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