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Courier

SSM Health · Fond du Lac, WI · Part time

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your driving record and experience driving for work.

What they are checking: Whether they meet the driver's license requirement and drive safely.

This is PRN with a minimum of two shifts a month. How would that fit your schedule?

What they are checking: Whether they can reliably meet the minimum shift requirement.

What would you do

You get stuck in traffic and a stat delivery is going to be late. What do you do?

What they are checking: Communicating delays quickly so the receiving team can plan.

A delivery location doesn't have anyone to sign for a package. What do you do?

What they are checking: Following the delivery procedure instead of leaving specimens, medications or records unattended where anyone could take them.

How do you handle bad Wisconsin winter driving conditions?

What they are checking: Driving safely in snow and ice and knowing when to slow down.

About the work

Walk me through how you would plan your route for the day.

What they are checking: Organizing pickups and deliveries so urgent items arrive on time.

How do you handle lab specimens to make sure they stay safe and usable?

What they are checking: Proper handling, temperature and chain of custody, since a ruined specimen means a redraw for a patient.

The posting says you'd inspect your vehicle and keep up with maintenance. What do you check before you start driving?

What they are checking: Safety habits that keep the courier and the delivery schedule on track.

How do you protect confidential documents and records you're carrying?

What they are checking: Practical privacy habits, since couriers carry patient records and a lost document is a real breach.

How do you stay organized when you're carrying supplies, medications, specimens and mail at once?

What they are checking: Keeping items separated and tracked so nothing goes to the wrong place.

Practice this interview out loud.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling WI-St. Agnes Hospital Worker Type: PRN Job Highlights: Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact. Couriers transport medical supplies, lab specimens, equipment, and important documents throughout healthcare facilities and between locations to keep operations running smoothly. Their work helps ensure patients receive timely care by supporting the safe and efficient movement of critical healthcare resources. This role requires a valid and active Driver's License. Department: Supply Chain Schedule: PRN as needed - minimum 2 shifts per month Apply today. SSM Health – We bring out the incredible in you, everyday. Job Summary: Transports materials, supplies, documents, records, medications, lab tests, equipment, etc. on assigned routes and to locations within the assigned route. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Performs daily route to include pickup and delivery service of supplies, lab specimens, pharmaceuticals, equipment, clean linen, mail, etc. to assigned locations on assigned routes. • Inspects assigned vehicle and engine visually. Ensures daily and monthly vehicle maintenance is performed to include oil maintenance, water, washer fluid and ensures tires are in good condition. Proactively reports any problems with the vehicle to management. • Maintains a clean work environment by ensuring vehicles are washed on a regular basis and the work area is kept in a safe, clean and orderly condition. • Communicates with supervisor and/or dispatcher if problems or delays are incurred while on the route. Utilizes cell phone or two-way radio to communicate in a timely and professional manner. • Maintains and submits monthly route/vehicle log to management at the end of the month. Submits all gas receipts on a weekly basis. • Transports and lifts products and goods in a manner that is safe and protects items that might contain patient identifiable information and confidentiality at all times. • May be cross-trained in order entry and order picking. May be asked to cover the storeroom or non-clinical duties as needed or as time permits. • Follows established organizational and departmental policies and procedures, as well as state guidelines and safety regulations. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. EDUCATION • High School Diploma or GED, or equivalent years of experience EXPERIENCE • One year experience ADDITIONAL REQUIREMENTS • Proof of motor vehicle liability insurance that meets minimum state requirements upon hire and upon request. PHYSICAL REQUIREMENTS • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. • Frequent keyboard use/data entry. • Occasional bending, stooping, kneeling, squatting, twisting and gripping. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin • Driving Record - Motor Vehicle Report (MVR) • And • Driver’s License State of Issuance Work Shift: Variable Shift (United States of America) Job Type: Employee Department: 8531000197 COURIERS Scheduled Weekly Hours: 0 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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