Jobs › HUB International

Commercial Line Account Coordinator

HUB International · Chicago, IL · $55,000–$60,000 a year · Full time

Posted Sep 8, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you caught a mistake before it reached a client.

What they are checking: Whether they have the attention to detail that protects clients and the agency.

How do you keep track of follow-ups with carriers so nothing falls through?

What they are checking: Whether they have a reliable system for tracking many open items.

What do you hope to learn in this role over the next two years?

What they are checking: Whether they see a growth path and want to build a career in insurance service.

What would you do

An account manager gives you five urgent requests at once. How do you sort them?

What they are checking: Whether they prioritize sensibly and ask for clarification when needed.

A client calls upset about a billing issue and the account manager is out. What do you do?

What they are checking: Whether they handle the client calmly and route the issue properly without overstepping.

About the work

What experience do you have supporting commercial insurance accounts, such as preparing certificates or processing endorsements?

What they are checking: Whether they have handled the core service tasks a coordinator does every day.

How do you make sure a certificate of insurance is accurate before you send it?

What they are checking: Whether they check details carefully against the policy, since errors create liability.

What do the main commercial lines cover, such as general liability, property and workers' compensation?

What they are checking: Whether they have basic coverage knowledge to understand what they are processing.

Have you worked in an agency management system? Which one?

What they are checking: Whether they can learn HUB's systems quickly and document work properly.

Do you have your property and casualty license, or are you willing to get it?

What they are checking: Whether they are ready to grow in the role, which licensing makes possible.

Practice this interview out loud.

Offer builds a real interview for this exact role at HUB International from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by HUB International.

About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 600 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development.  Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. We are the perfect fit if you: • are seeking a progressive work environment at a rapidly growing organization • have a desire to help others protect their future • have an entrepreneurial spirit and are challenged by the opportunity to grow the business • are focused on learning and development to enhance your industry knowledge and expertise • are a self-starter willing to invest time and energy to learn the technical aspects of our business • believe in integrity and building success by developing relationships with others Servicing: HUB’s Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative solutions. Our team is growing, and we are looking for a detail-oriented team player. The Commercial Lines Account Coordinator will provide professional and courteous service to our customers, carrier representatives, and HUB colleagues. In this role, you will: • Process Certificates of Insurance • Complete Evidences of Property • Request Loss Runs from Insurance carriers • Issue Auto ID cards • Create loss summaries • Enter renewal activities into agency management system • Assist Account Managers with other duties as needed • Pursue a program for personal and professional development • Perform other specific duties and projects as assigned by management What you offer us: • 1-2 years commercial lines experience (preferred) • Property and Casualty producer’s license or willing to obtain within 90 days of hire • Proficient with standard office computer tools; i.e. Microsoft Office Word, Excel, Outlook, etc. • Excellent written and oral communication skills • Ability to work in a positive team environment and independently • Excellent organizational and time management skills What we offer you: • A rewarding job that helps local businesses in the community • Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options • Generous time-off policies (2 weeks of vacation + Personal/Sick/Floating Holidays) • A work/life balance because that is important for all of us • Learn from the expertise of your coworkers • Growth- HUB is growing, and so can your career • Be part of a motivated team The expected salary range for this position is $55,000 - $60,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions. Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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