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Commercial Kitchen Service Technician - Huntsville

SmartCare · AL · Remote available · Full time

Posted May 12, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The posting says you will partner with HVAC/R, restaurant and hospitality managers. Tell me about a time you worked closely with a customer to solve a recurring problem.

What they are checking: Whether they build working relationships with customers rather than just fixing and leaving.

Tell me about a time you read a schematic to solve a problem nobody else could.

What they are checking: Whether they have real experience reading diagrams under pressure.

How do you keep your service vehicle and tools organized?

What they are checking: Whether they stay efficient and professional with company equipment.

What would you do

You need technical help onsite but cannot reach the Technical Assistance Group right away. What do you do?

What they are checking: Whether they use manuals, manufacturers and logic to keep moving safely.

How do you handle Alabama summer heat when working on rooftop or outdoor refrigeration?

What they are checking: Whether they plan for heat safety and know how ambient temperature affects equipment.

A customer asks for a quote on extra work you noticed. How do you handle it?

What they are checking: Whether they recommend services honestly and follow company process for quotes.

About the work

Walk me through how you would diagnose a refrigeration unit that is icing up.

What they are checking: Whether they can find causes like airflow, defrost and refrigerant problems in a logical way.

How do you troubleshoot an electric convection oven with uneven heat?

What they are checking: Whether they understand fans, elements and controls in cooking equipment.

What do you check to confirm a repair is complete before you leave?

What they are checking: Whether they test thoroughly so the customer does not need a callback.

Which certifications do you hold, and which would you go after next?

What they are checking: Whether they are invested in growing skills through CFESA and EPA credentials.

Practice this interview out loud.

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The full job description

As published by SmartCare.

Commercial Kitchen Service Technician Employment/FLSA Status: Full-time, Regular, Non-Exempt (Hourly) Sign-On & Retention Bonus What’s in it For You: • On-the-job training with available on-demand technical support as well as ongoing formal hands-on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement. • Receive a company service vehicle, fuel card, tablet and cell phone for business use • Market-leading benefits program including 401k and paid time off • Take charge of your career through growth opportunities including advanced technician and management positions What You Will Do: • Partner with HVAC/R, restaurant, and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment • Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment • Communicate with manufacturers as needed to help with diagnoses and parts identification • Consult with the Technical Assistance Group for technical support while onsite • Install all parts ordered for the customer in a timely and professional manner and in line with company policy • Promote and recommend other services provided by Smart Care to customers when needed • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory • Follow safe work practices and accident prevention procedures • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory • Maintain productivity levels in accordance with company standards Physical Requirements: • Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds • Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions • Ability to work on ladders, roofs, and other high places Minimum Qualifications: • High School diploma or equivalent • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service • Valid driver’s license and acceptable motor vehicle record • Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends • Availability for occasional overnight travel as assigned • Immigration sponsorship not provided for this role Preferred Qualifications: • Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA) • Commercial refrigeration and/or commercial cooking equipment repair experience • Self-motivated with the proven ability prioritize and work independently with minimal direct supervision About the Company Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com .

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