Jobs › SmartCare

District Sales Rep

SmartCare · NY · Remote available · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about the longest sales cycle you have worked. How did you keep the prospect engaged?

What they are checking: Whether they can stay persistent and useful over many contacts.

How do you keep the service team informed about your pipeline?

What they are checking: Whether they coordinate with operations so new accounts can actually be served.

Tell me about a time you worked with operations to solve a customer problem.

What they are checking: Whether they partner with service teams to keep customers happy.

What motivates you in a role with a clear new business target?

What they are checking: Whether they are driven by goals and comfortable with measurable expectations.

What would you do

Walk me through how you would pitch the My Tech program to a busy operator.

What they are checking: Whether they can explain a recurring service program in terms of the customer's real problems.

A customer's account is shrinking. What do you do during your quarterly audit?

What they are checking: Whether they spot retention risks and act to save and grow the account.

A prospect asks for a big discount to switch from their current provider. How do you respond?

What they are checking: Whether they sell value and protect margin instead of competing only on price.

About the work

How would you find new foodservice accounts in a district where you do not know anyone yet?

What they are checking: Whether they have a practical prospecting plan instead of waiting for leads.

How do you decide which prospects to call on first each week?

What they are checking: Whether they prioritize by size, fit and likelihood to close.

What CRM habits help you hit a rolling 12-month target?

What they are checking: Whether they use data to manage their pipeline consistently.

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The full job description

As published by SmartCare.

District Sales Representative Job Description The District Sales Representative (DSR) is responsible for providing a tactical approach to supporting an assigned district(s) and growing new business through new sales. They are responsible for achieving a New Account Sales Target of new claimed business on a rolling 12-month basis. The primary focus is to drive consistent, recurring sales through customized programs such as our Preventative Maintenance and My Tech programs, with new customers. The DSR reports to the General Manager, with a dotted line reporting to the Regional Sales Manager. Main Responsibilities: • Achieve/exceed new business target assigned by Manager; Maintain and manage an active prospect list of all potential customers in assigned market that will be called on regularly until sold; Update and manage CRM tool accordingly • Communicate regularly with Smart Care service team (District Manager/Service Manager) in assigned market(s) keeping them updated on sales pipeline, strategizing on key prospects and understanding current status of technician team in district(s); Partner with Service Team to achieve district growth and utilization objectives • Perform quarterly audits of all assigned accounts to merchandise current programs, add additional customer programs/solutions through consultative selling and to retain and grow overall customer base business volume • Build and maintain internal cross divisional relationships with key team members with an emphasis on lead sharing and cross divisional team selling • Price agreements in alignment with divisional and corporate pricing approval processes • Provide a weekly progress report to management on all sales objectives • Manage and understand key reports to effectively manage business • Partner and collaborate with District Manager to effectively grow the business • Perform work in a safe manner and use appropriate personal protective equipment where applicable • Perform prospect surveys and build professional solution-based proposals to gain new business Basic Qualifications: • High School Diploma or equivalent • Three (3) years of food service, food equipment, food safety, or related industry experience and minimum of two years sales experience with proven track record • Must have a valid driver’s license and acceptable Motor Vehicle Record • Computer skills including Microsoft Word, Excel, Power Point, Outlook Preferred Qualifications: • Bachelor’s degree • Knowledge and experience of food service operations • Self-motivated and drive for results • Proven relationship management and consulting skills • Demonstrated organizational skills and strong time management skills • Strong presentation, written and verbal communication skills • Experience with CRM software tools such as Salesforce • Previous business to business value-add sales experience • Demonstrated consistent success and achievement of sales goals in a sales or account management position About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com .

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