JobsAdvocate Health

CNA Certified Nursing Assistant- Observation Unit - South Shore

Advocate Health · Cudahy, WI

Posted Sep 14, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you noticed something wasn't right with a patient before anyone else did. What did you do?

attentiveness during rounding and willingness to speak up to the RN promptly

Tell me about a time you had to move or transfer a patient who couldn't help much with the transfer. How did you keep both of you safe?

knowledge of safe transfer technique, use of assistive devices, and asking for a second person when needed

Tell me about a time a patient or family member was upset or difficult. How did you handle it?

composure and communication skills under stress, since CNAs are often the first point of contact

This role can involve tasks like removing IVs, bladder scans, or post-mortem care depending on the unit. How do you feel about that kind of work, and do you have any experience with it?

emotional readiness for the harder parts of the job and honesty about current skill level

Technical

Walk me through how you would take and document a full set of vitals on a patient in observation, and what you'd do if one of the numbers looked off.

whether the candidate knows correct vitals technique and understands escalating abnormal findings to the RN rather than ignoring them

How do you collect and label a urine or stool specimen so there's no mix-up with another patient?

attention to specimen identification protocol, a common source of serious errors

Describe how you'd help set up a room and orient a patient who is being admitted straight from the ED.

familiarity with the admission workflow and making a scared or confused patient feel oriented

What steps do you take for hand hygiene and PPE when you're going in and out of a patient's room who is on isolation precautions?

basic infection prevention competency and consistency, not just knowledge

What does documenting in the electronic medical record look like for you during a typical shift, and how do you make sure it's accurate and timely?

basic computer literacy and understanding that documentation is part of patient safety, not paperwork

Situational

This unit runs on 12-hour shifts with weekend and holiday rotation. How do you feel about that schedule, and what's your experience working shifts like this?

realistic buy-in to the schedule commitment before it becomes a retention problem

A patient's call light has been on for a few minutes and you're in the middle of restocking supplies. What do you do?

prioritization of direct patient needs over housekeeping tasks

You notice a patient's skin looks reddened in one spot during repositioning. Walk me through what you'd do next.

understanding of skin integrity protocols and when to alert the RN before it becomes a pressure injury

You've got three patients needing help at the same time — one wants their tray removed, one needs to use the bathroom, and the RN just asked you to grab vitals on a fourth. How do you decide what comes first?

prioritization skills and comfort communicating with the team when stretched thin

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 34402 Aurora St. Lukes South Shore - Med Surg: IU 4 South Nursing Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details/Additional Information: 15-2330/19-2330 with weekend and holiday commitment Pay Range: $20.80 - $31.20 Major Responsibilities: • Assists RN with daily care of patients including bathing, oral hygiene, feeding, activity orders and ambulation which may include use of therapeutic assistive devices, proper positioning, range of motion and special transferring as indicated. • Measures and documents blood pressures, TPRs (Temperature, Pulse, Respiration), I & O (Intake and Output), daily weights, and other patient data as requested. Documents accurately in Electronic Medical Record (EMR). • Performs purposeful rounding under direction of RN and promptly communicates observations, concerns, and needs of patient/family to RN. Documents appropriately. • Participates in admission, transfer and discharge process under supervision of RN including room set up, orientation to room, removing linen, and proper management of patient belongings. Ensures patient call light is always in reach of patient and answers call-lights promptly. • Collects urine, stool, and sputum specimens and performs point-of-care testing as indicated using approved process for accurate specimen labeling and identification. Maintains competency as required. • Completes various errands as directed including pick-up and delivery of trays, charts, specimens, and reports. Maintains and orders stock for nursing area. Cleans equipment and work areas. • Performs various patient positioning and transporting duties which require lifting and pushing/pulling while utilizing proper technique and assistive devices. Performs tasks related to nutritional needs of patient under direction of RN to include diet review, tray set up/removal, proper positioning and diet selection. • Performs tasks related to maintaining skin integrity to include proper repositioning and skin care. Ensures special patient supplies and appliances are provided and maintained such as TED hose and sequential compression devices. • Under the direction of RN and as determined by site/unit requirements, may be required to remove IVs, provide post mortem care, and bladder scans. • Practices within policies and procedures of infection prevention by demonstrating hand hygiene and knowledge of sterile and aseptic procedures, proper disposal of contaminated materials and utilizing proper attire when in direct contact with patients in isolation. • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days, and • Nurse Aide in good standing as indicated with the State Registry in which the team member practices. Education Required: • Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or • High School Graduate. Experience Required: • None. Knowledge, Skills & Abilities Required: • Basic computer skills. • Excellent oral and written communication. • Excellent organizational skills and ability to set priorities. • Certification Addendum • Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others). Physical Requirements and Working Conditions: • Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift. • Must be able to: • lift up to 50 lbs. from floor to waist. • lift up to 20 lbs. over the head. • carry up to 40 lbs. a reasonable distance. • Must be able to: • push/pull with 30 lbs. of force. • perform a sliding transfer of 150 lbs. with a second person present. • Will be required to use foot pedals on carts or machines. • Must have functional vision and hearing. • Will be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids on a continuous basis; therefore, protective clothing must be worn as necessary. • Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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