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CNA (2nd/PM Shift)

Rogers Behavioral Health · Oconomowoc, WI · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

As a CNA on a psychiatric unit, how would your work differ from a CNA job in a nursing home or hospital?

What they are checking: Whether they understand that safety, observation and de-escalation are as central as physical care here.

Tell me about a time you helped someone with personal care in a way that kept their dignity.

What they are checking: Whether they treat patients with respect during activities of daily living.

Tell me about a time you stayed patient with someone who was rude to you.

What they are checking: Whether they can keep their composure with patients whose illness affects their behavior.

What would you do

You are monitoring meals and notice a patient hiding food in a napkin. What do you do?

What they are checking: Whether they observe closely and report intake concerns accurately to the nurse.

A patient is getting louder and pacing near the nurses' station. What do you do first?

What they are checking: Whether they use calm, early de-escalation and get help instead of waiting for it to explode.

During environmental rounds you find a door that should be locked standing open. What do you do?

What they are checking: Whether they act immediately on safety issues and report them, since doors and alarms protect patients.

About the work

Walk me through how you do safety rounds and document them on a 3 to 11:30 shift.

What they are checking: Whether they take rounding standards seriously, which the posting stresses for patient safety.

How do you record a patient's intake and output accurately?

What they are checking: Whether they know the basics of measuring and documenting intake and output correctly.

How do you model coping skills for patients while you are working?

What they are checking: Whether they understand role modeling is part of the job, as the posting describes.

What infection control steps do you follow every shift?

What they are checking: Whether they know and follow basic infection control practices consistently.

Practice this interview out loud.

Offer builds a real interview for this exact role at Rogers Behavioral Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Rogers Behavioral Health.

Shift: 3:00pm-11:30pm New Employee Retention Bonus Up to *$1,000.00 retention bonus available! (New Employee is defined as someone who has not been employed with Rogers for more than six months) Summary: The Mental Health Technician functions as an active part of the multidisciplinary treatment team to ensure the safety, dignity, and respect of all patients by providing continuous patient care, observation, direct interaction, de-escalation support and role modeling of coping skills to patients. Job Duties & Responsibilities: • Assist patients with performing activities of daily living; interacts directly with patients, attends to patient needs and helps in behavioral crisis intervention as needed. • Assist in providing therapeutic patient care, in group or one-to-one settings. • Ensures the safety and accurate location of patients at all times, including strict adherence to rounding standards, rounding documentation and responsibility for overall milieu management. • Monitors safety of patients, visitors, and environment, including infection control standards, daily environmental rounds for safety, sanitation, codes, door locks and alarms. • Actively performs observes/monitors and records patient behavior and activities including meals and monitoring food intake and output. Completes documentation related to the daily treatment progress notes as required within the medical record. • Completes and records patient vitals, including orthostatic vitals, as directed by nursing leadership. • Immediately reports any changes in patient condition or safety to the treatment team. • Ensures safe transport and transition of patients to and from scheduled program activities including groups, cafeteria, and outdoor time. • Orients and educates patients upon admission and document as required, completing patient belongings search and documenting patient belongings. • Provides float coverage support to all inpatient levels of care as required. Additional Job Description: Education/Training Requirements: • High school diploma or equivalent. • Minimum of one (1) year CNA, MA, or similar patient care experience preferred. • Valid WI driver’s license preferred. • Formal training will be provided for the following: • American Heart Association CPR certification within 30 days of hire. • Training in Nonviolent Crisis Intervention (NCI) within 60 days of hire. • Community Based Residential Facility (CBRF) trainings within 90 days of hire. Drivers License - CertCert With a career at Rogers, you can look forward to a Total Rewards package of benefits, including: • Health, dental, and vision insurance coverage for you and your family • 401(k) retirement plan • Employee share program • Life/disability insurance • Flex spending accounts • Tuition reimbursement • Health and wellness program • Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

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