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This position has closed. Shirley Ryan AbilityLab removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Clinical Applications Analyst I

Shirley Ryan AbilityLab · Chicago, IL · $52,300–$89,500 a year · Full time

Posted Sep 21, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you explained a technical issue to a clinician in plain language.

What they are checking: Ability to bridge IT and clinical staff clearly and respectfully.

How do you keep track of your tasks when you're supporting several projects?

What they are checking: Organization and reliability in an entry-level analyst role.

Tell me about a time you learned a new system quickly.

What they are checking: Ability to pick up new tools fast, which an analyst I role requires.

What would you do

How do you handle routine system maintenance without disrupting patient care?

What they are checking: Whether they plan downtime and warn clinical users ahead so maintenance never interrupts patient care.

A manager asks for a quick change that you think could cause problems. What do you do?

What they are checking: Willingness to raise concerns and follow change control.

How would you learn the clinical workflows behind the screens you support?

What they are checking: Curiosity about how clinicians actually work, which leads to better system support.

About the work

What clinical systems have you supported, and what kind of build work have you done in them?

What they are checking: Real experience with clinical applications and their configuration.

A nurse reports that a documentation form isn't saving. How do you troubleshoot it?

What they are checking: Methodical troubleshooting and good communication with clinical users.

How do you test a change to a clinical system before it goes live?

What they are checking: Careful testing that protects patient safety from system errors.

What do you know about protecting patient information in the systems you support?

What they are checking: Awareness of HIPAA and secure access practices that keep patient information limited to people who need it.

Practice this interview out loud.

Offer builds a real interview for this exact role at Shirley Ryan AbilityLab from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Shirley Ryan AbilityLab.

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together. Job Description Summary The Clinical Applications Analyst I is responsible for providing support for applications that are clinically focused. Under the direction of the Clinical Applications Manager or Senior Clinical Applications Analyst, performs regular system maintenance tasks as well as build and support tasks related to IS projects. Complies with corporate and departmental policies and demonstrates good communication skills. The Clinical Applications Analyst I will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Clinical Applications Analyst I will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties. Job Description The Clinical Applications Analyst I will: • Assist with installing clinical application upgrades and enhancements by collaborating with internal departments and external vendors to develop conversion plans for system changes including communication, and maintenance testing. • Support clinical application projects by assisting with identifying requirements, determining objectives, identifying stakeholders, recommending product solutions, and establishing budgets and timelines. • Assisting with configuration of Cerner modules. • Collaborate with IS staff and users to develop test plans, including integration and user acceptance testing, to verify configuration satisfies design requirements. • Document issues and problems for re-testing. • Assist with developing training materials for employee education and conducting training sessions as necessary. • Perform other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab. Reporting Relationships Reports directly to the Manager Clinical Applications Knowledge, Skills & Abilities Required • Undergraduate degree in information systems (e.g. Computer Science) or clinical care (e.g. RN, PT, OT, etc.) with no previous professional experience. Work experiences can replace traditional educational requirements. • Learns to use professional concepts while working on projects of limited scope. Normally receives detailed instructions on all work. • Able to take direction and complete defined tasks in support of Clinical Applications team. • Able to apply institute policies and procedures to resolve routine issues. • Able to follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained. • Able to build stable working relationships with multidisciplinary team. • Experience working within Windows operating systems and Microsoft Office tools. • Personal computer skills necessary to contribute to project plans, presentations, test plans, etc. • Analytical skills necessary to resolve issues. • Ability to pay close attention to details when performing testing and system maintenance tasks. • Interpersonal skills necessary to actively listen and communicate effectively with IS peers and user community to deliver and support systems based on user needs. • Ability and willingness to learn new tools and Healthcare Information Systems (HIS) to be identified as part of SRALAB's future core applications toolset. Example technologies include new Cerner modules. • Self-motivated with the ability to learn new concepts and job requirements quickly. • Willingness to work non-standard and/or extended hours as necessary. Working Conditions • Normal office environment with little or no exposure to dust or extreme temperature. • Hybrid Work schedule Pay and Benefits*: Pay Range: $52,312.00 annually - $89,424.00 annually Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits *Benefits and benefits’ eligibility can vary by position. Actual compensation will vary based on applicant’s experience and qualifications, as well as internal equity. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Pay and Benefits*: Pay Range: $52,300.00 - $89,500.00 Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits *Benefits and benefits’ eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role. Equal Employment Opportunity Employer Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law. EEO is the Law | EEO is the Law - Know Your Rights | View our Full Policy Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.