JobsAdvocate Health

Clinic Social Worker

Advocate Health · Milwaukee, WI

Posted Sep 2, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to do a safety and environmental risk assessment and found something concerning. What did you do next.

real experience with risk identification and follow-through, not just knowledge of the concept

Give me an example of when you used motivational interviewing with a patient who wasn't ready to change a behavior that was affecting their health.

actual application of a named clinical technique rather than textbook familiarity

Describe a case where you had to coordinate a transition from hospital or clinic back to home. What broke down and how did you fix it.

practical care coordination skill and problem-solving under real system friction

How do you build trust quickly with an older patient from a cultural background different from your own, especially if there's language or generational distance involved.

cultural humility and trauma-informed practice as more than a phrase on a resume

Tell me about a time your view of a case conflicted with a physician's or nurse's view on what the patient needed. How did you handle it.

ability to function as an equal, persuasive voice on a multidisciplinary care team

Tell me about a time you disagreed with a decision on ethical grounds. What did you do.

grounding in the professional code of ethics and willingness to act on it even when inconvenient

Technical

What does trauma-informed care actually look like in a fifteen-minute check-in embedded in a busy senior health clinic.

whether the candidate can translate a framework into concrete, time-limited practice

How do you keep your documentation compliant with state and federal requirements while still capturing the nuance of a complicated case.

working knowledge of documentation standards and regulatory obligations in outpatient social work

What's your process for connecting a patient to community resources, and how do you follow up to see if it actually worked out for them.

depth of case management practice beyond just making a referral

Situational

Walk me through how you'd do a psychosocial assessment with an older adult who comes in for a routine visit at the Center for Senior Health and Longevity but seems withdrawn and evasive when you ask about her living situation.

whether the candidate can adapt assessment technique to resistance and pick up on subtle cues in a geriatric population

How do you approach an Advance Care Planning conversation with a patient who gets uncomfortable or changes the subject as soon as you bring it up.

comfort and skill with a sensitive, recurring task specific to this role

A patient tells you they're being financially exploited by a family member but begs you not to report it or involve anyone. What do you do.

ethical judgment and knowledge of mandatory reporting balanced against patient autonomy and trust

You have a full schedule of in-clinic patients but one call comes in that sounds like a possible crisis. How do you decide what to do in that moment.

triage judgment and time management under competing urgent demands

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 39602 Aurora Family Service - Supportive Counseling Services Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Hybrid role with in-clinic time scheduled 3 days per week at the Center for Senior Health and Longevity. Schedule is Mon-Fri during typical clinic hours. No on-call or weekend expectations. Pay Range: $30.70 - $46.05 Major Responsibilities: • Performs culturally responsive psychosocial screening and assessment to identify social, psychological, behavioral, economic, and environmental needs of outpatients and their families. May include family needs assessment, assessment of safety and environment risk, and assessment of resource needs. • Develops goals related to the social, psychological, behavioral, economic, and environmental needs of the patient and family, and in alignment with the patient’s overall health goals. Identifies potential risks and barriers to positive health outcomes. Identifies other necessary resources and services both within the health care system and the community which may include safety planning. • Provides appropriate social work and therapeutic interventions to facilitate the execution of the social care plan. Includes psychosocial and supportive counseling, health behavior coaching, motivational interviewing, psychoeducation and health literacy, case management, and crisis intervention services. • Provides education to patients and families regarding Advance Care Planning for health care decision-making and assists with the execution of those documents as necessary. • Facilitates safe and effective transitions to home and community. Facilitates smooth handoffs to other professional and community support providers. Assists with problem-solving and resolution of barriers to access to care. Incorporates systemic and solution-focused approach to case management and care coordination. • Serves as integral member of health care team supporting team-based approach to care management. Provides effective communication and collaboration with team members. • Provides patient navigation and advocacy services. Participates in outpatient care management initiatives as well as strategies aimed at enhancing the patient experience and improving clinic and department quality. • Participates in research activities. Adheres to evidence-based and industry best practices for professional social work. Adheres to the social work professional code of ethics and demonstrates decision-making based on ethical principles. Documents social work activities in accordance with department protocols and standards and in keeping with all relevant federal and state regulations. • Provides strength-based, social work services to diverse patient populations using a cultural humility framework and grounded in principles of trauma-informed care. • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: • Social Worker license issued by the state of Wisconsin. Education Required: • Master's Degree in Social Work. Experience Required: • Typically requires 1 year of experience in providing social work services within a complex care system. Knowledge, Skills & Abilities Required: • Demonstrated knowledge of social work principles and methods, and the ability to apply these in a health care setting. • Demonstrated decision-making, team building, time management, customer service, and conflict resolution skills. • Excellent oral and written communication skills. • Intermediate computer skills including word processing, presentation applications and electronic mail. • Demonstrated organization and time management skills. • Ability to work with a multidisciplinary team. Physical Requirements and Working Conditions: • Generally exposed to a patient care environment. • May be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids; therefore, personal protective equipment must be worn as necessary. • Must sit, stand, speak, read/write, and walk throughout the workday. • Position may require travel; therefore may be exposed to road and weather hazards. • Operates all equipment necessary to perform the job. • Must be able to lift up to 20 lbs. and use repetitive activities of the fingers, hands and wrists. • Must have functional sight and hearing. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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