Jobs › Mercyhealth

Clinic RN

Mercyhealth · Rockford, IL · $32.47–$50.33 an hour · Full time

Posted Jul 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you taught a patient something, like a new medication or a home treatment, and they didn't understand at first.

What they are checking: Whether they use teach-back and adjust their explanation to the patient's level instead of repeating themselves.

Tell me about a time you had to go up the chain of command about a patient safety concern.

What they are checking: Whether they speak up through the right channels even when it is uncomfortable.

Tell me about a time you disagreed with a provider's plan for a patient. How did you raise it?

What they are checking: Whether they can advocate for a patient respectfully and with clear clinical reasons.

Have you taken part in shared governance or a performance improvement project? What did you contribute?

What they are checking: Whether they help improve how the clinic works instead of only completing their own tasks.

What would you do

A patient calls the clinic saying they've had chest tightness since this morning but don't want to go to the ER. How do you handle that call?

What they are checking: Whether they can triage by phone, recognize red flags and firmly direct a patient to the right level of care.

You notice the same scheduling or refill problem keeps causing patients to miss medication. What do you do about it?

What they are checking: Whether they act on system breakdowns and pull others in to fix them, as the posting asks.

A patient's blood pressure at rooming is 190 over 110 and they say they feel fine. What do you do?

What they are checking: Whether they recheck, assess symptoms and escalate to the provider instead of just documenting it.

How do you keep up with the In Basket messages, refill requests and callbacks during a full clinic day?

What they are checking: Whether they have a system so urgent messages do not get buried under routine ones.

About the work

Walk me through how you give a medication in clinic, from the order to documenting it.

What they are checking: Whether they follow the rights of medication administration every time, even for routine injections.

How do you build a plan of care for a patient with several chronic conditions, like diabetes and heart failure?

What they are checking: Whether they can set priorities and coordinate across providers for a patient's long-term care.

What does good documentation of a phone triage call look like to you?

What they are checking: Whether they chart what was asked, what advice was given and the follow-up, which protects patient and nurse.

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The full job description

As published by Mercyhealth.

ESSENTIAL DUTIES AND RESPONSIBILITIES • Utilizes the nursing process and collaborates with interdisciplinary team members in caring for patients. • Administers prescribed medications and treatments in accordance with approved nursing techniques, policies and procedures, standards of care, and State laws/practice act. • Performs assessments, planning, intervention and evaluation of care • Documents according to standards of care. • Develops initiates and executes a patient plan of care according to the individualized needs of the patient, as prescribed by Physician and/or clinic policy including patient and family instruction. • Utilizes resources available to teach and support patient and family education. Provides education to the appropriate level of understanding. • Acts to resolve systems breakdowns and engages self and others in providing solutions. • Participates in department or unit performance improvement activities, may include shared governance. • Utilizes clinical expertise & guidance to other units/departments in support of the patient’s longitudinal plan of care. • Utilizes critical thinking in regards to patient safety and patient experience and appropriately escalates to the appropriate chain of command. • Participates in the professional nursing continuum process , unit /department practice activities and decisions and peer review process . • Positively influences the professional and organizational environments and shared governance. • Engages in personal development and supports system-entity opportunities for continuous learning and growth including developing or revising evidence-based practice guidelines. • Actively participates in mentoring and precepting new partners to organization. • Offers ideas and/or solutions to practice issues • Uses innovative methods and intuitive skills to develop and implement plans of care • Provides innovative ways to educate patient/families • Initiates interdisciplinary collaboration to meet the pat ient/family educational needs • IL: 20 Continuing Education Units (10 of these required for IL licensure) or WI: 20 Education Hours • Actively participates in a minimum of 1 departmental or unit performance improvement activities, may include shared governance. E DUCATION AND EXPERIENCE Graduate of an accredited nursing program. ADN required upon hire, BSN preferred. Minimum of 2 year's experience required. CERTIFICATION AND LICENSURE Licensed as an RN in state of practice Approved CPR /BLS certification required within 3 months Other certification (s) per department requirement s. F or example : ACLS, PALS, PEARS, and NRP ADDITIONAL REQUIREMENTS Passing the Driver’s License Check and/or Credit Check (for those positions requiring). Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check. Must be able to follow written/oral instructions. SKILLS AND ABILITIES May include color blind test (per department guidelines) AGE OF PATIENTS S ERVED Neonate (birth – 28 days) Infant ( 29 days – less than 1 year) Pediatric (1 year – 12 years) Adolescents (13 years – 17 years) Adult (18 years – 64 years) Geriatric (65 years and older) INFORMATION ACCESS Partner may access patient care information needed to perform their job duties . WORK CONTACT GROUP Partners, physicians, patients/family, visitors, vendors SPECIAL PHYSICAL DEMANDS The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or smell. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception . PAY RANGE: $32.47 - $50.33 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: • Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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