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Clinic Nurse RN

Children's Wisconsin · Milwaukee, WI · Full time

Posted Aug 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you used triage protocols and your judgment told you to escalate anyway.

What they are checking: Whether they trust their clinical sense when a situation does not fit the protocol neatly.

Tell me about working closely with pediatricians in a clinic setting.

What they are checking: Whether they communicate clearly with providers and know when to interrupt for a concern.

What pediatric experience do you have, and what would you need to learn for clinic nursing?

What they are checking: Whether they are honest about gaps and ready to learn ambulatory pediatric care.

What would you do

How do you handle a MyChart message from a parent asking a medical question that sounds urgent?

What they are checking: Whether they recognize when a message needs a phone call or same-day action instead of a written reply.

How do you keep up with a busy inbox of calls and messages without letting anything slip?

What they are checking: Whether they have a system for prioritizing and closing the loop on every request.

A parent is upset that the doctor cannot see their child today. How do you respond?

What they are checking: Whether they can listen, offer options and still make a safe clinical decision.

This role covers Lakeside Pediatrics locations. How do you adjust when you work across sites?

What they are checking: Whether they can adapt to different workflows and teams while keeping their practice consistent.

About the work

A parent calls because their toddler has had a fever for three days. Walk me through your telephone triage.

What they are checking: Whether they use protocols, ask the right questions and decide safely between home care, clinic or ER.

What clinical paperwork have you processed, like school forms, prior authorizations or medication refills?

What they are checking: Whether they can handle routine clinic tasks accurately so providers stay focused on visits.

How do you explain care instructions over the phone so the parent truly understands?

What they are checking: Whether they use plain language and teach-back since they cannot see the family in person.

Practice this interview out loud.

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The full job description

As published by Children's Wisconsin.

At Children’s Wisconsin, we believe kids deserve the best. Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places: • Affiliation with the #4 children's hospital in the country (according to Parents magazine) • Board-certified pediatricians (l earn what it means to be 'board-certified' ) • Many locations spread throughout southeast Wisconsin • Commitment to population health and an increased role for pediatricians in the care of children • Doctors who are very active in their local communities • Access to many health and wellness programs designed to keep kids safe and healthy We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Registered Nurse – Midtown Clinic (5K Sign on Bonus!) Location: 5433 W. Fond du Lac Avenue, Milwaukee Schedule: Full-Time | 40 Hours/Week/ We offer the flexibility to work either five 8 hour shifts or four 10 hour shifts. Department: Children’s Medical Group About Midtown Clinic Midtown Clinic is a 22-exam room facility located in the heart of Milwaukee’s inner city, serving a diverse and underserved patient population. Our team is deeply committed to addressing Social Drivers of Health (SDOH) through clinical care, education, and community outreach. We proudly partner with the Medical College of Wisconsin (MCW), hosting medical students and residents, and participating in research and pilot initiatives. Midtown also collaborates with community organizations such as Chorus Community Health and Feeding America to bring resources directly into the clinic. Every second Thursday, we distribute 75 free meals and gently used clothing, no appointment required. Position Summary The Midtown RN plays a critical role in delivering high-quality care through triage, emergent response, and direct patient support. This position requires strong clinical judgment, adaptability, and a passion for serving vulnerable populations. Key Responsibilities Triage • Respond to calls within 4 hours; high-priority calls within 1 hour • Complete RX requests and MyChart messages within 2 business days • Make at least 2 call attempts per encounter before closure • Ensure all calls received before 3:30 PM are addressed same day Emergent Care • Manage Epic Secure Chat and Triage 4 Pediatrics (T4P) daily • Respond promptly to in-clinic and lobby emergencies Floor Support • Assist with vaccine and medication preparation • Room same-day and urgent visits • Provide patient education (MDI, nebulizer, EpiPen), suctioning, and straight caths • Round with providers and MAs at 5:00 PM • Support lab draws and monitor workroom needs Clinic Operations • Record fridge temperatures daily • Verify POCT lot numbers weekly • Check emergency box daily and complete monthly inventory • Pre-chart nurse schedules 2 days in advance and monitor daily add-ons Qualifications • Active RN license in the State of Wisconsin • Current BLS certification (American Heart Association or Red Cross) • Experience in primary care or urgent care preferred • Pediatric and phlebotomy experience preferred Why Midtown? • Mission-driven care for underserved families • Academic and research collaboration with MCW • Embedded community outreach and resource distribution • Supportive, team-oriented environment with opportunities for growth Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

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