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Clinic Nurse RN (.8)

Children's Wisconsin · Kenosha, WI · Part time

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you used triage protocols and your judgment told you to escalate anyway.

What they are checking: Whether they trust their clinical sense when a situation does not fit the protocol neatly.

Tell me about working closely with pediatricians in a clinic setting.

What they are checking: Whether they communicate clearly with providers and know when to interrupt for a concern.

What pediatric experience do you have, and what would you need to learn for clinic nursing?

What they are checking: Whether they are honest about gaps and ready to learn ambulatory pediatric care.

What would you do

How do you handle a MyChart message from a parent asking a medical question that sounds urgent?

What they are checking: Whether they recognize when a message needs a phone call or same-day action instead of a written reply.

How do you keep up with a busy inbox of calls and messages without letting anything slip?

What they are checking: Whether they have a system for prioritizing and closing the loop on every request.

A parent is upset that the doctor cannot see their child today. How do you respond?

What they are checking: Whether they can listen, offer options and still make a safe clinical decision.

This role covers Lakeside Pediatrics locations. How do you adjust when you work across sites?

What they are checking: Whether they can adapt to different workflows and teams while keeping their practice consistent.

About the work

A parent calls because their toddler has had a fever for three days. Walk me through your telephone triage.

What they are checking: Whether they use protocols, ask the right questions and decide safely between home care, clinic or ER.

What clinical paperwork have you processed, like school forms, prior authorizations or medication refills?

What they are checking: Whether they can handle routine clinic tasks accurately so providers stay focused on visits.

How do you explain care instructions over the phone so the parent truly understands?

What they are checking: Whether they use plain language and teach-back since they cannot see the family in person.

Practice this interview out loud.

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The full job description

As published by Children's Wisconsin.

At Children’s Wisconsin, we believe kids deserve the best. Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places: • Affiliation with the #4 children's hospital in the country (according to Parents magazine) • Board-certified pediatricians (l earn what it means to be 'board-certified' ) • Many locations spread throughout southeast Wisconsin • Commitment to population health and an increased role for pediatricians in the care of children • Doctors who are very active in their local communities • Access to many health and wellness programs designed to keep kids safe and healthy We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Lakeside Pediatrics is seeking a skilled and compassionate Clinic Registered Nurse (RN) to join our dedicated pediatric care team. The Clinic RN will be responsible for telephone triage, responding to patient messages through MyChart, processing clinical paperwork, completing prior authorizations, and providing both in-person and telephonic patient and family education. In addition, this RN will support clinic flow by filling in as a medical assistant when needed, ensuring seamless care for our patients. Our clinic includes five physicians and two Behavioral Health Clinicians . While we are a smaller practice, we are consistently busy and operate in a fast‑paced environment . The ideal candidate is adaptable, proactive, and able to think on their feet while delivering high-quality pediatric care and excellent patient experience. Work Schedule: 32 hours per week Mondays - 9am-3pm Tuesdays - 7am -5:30pm Wednesdays - 7am - 5:30pm Thursday 9-3pm Fridays - OFF *This schedule is subject to change based on clinic needs Job Summary The main responsibilities are a combination of telephone triage, patient messaging via MyChart, processing paperwork, completing prior authorizations, providing in-person and telephonic patient education, and filling the role of the medical assistant to support the clinic as needed. The RN role practices within the Code of Ethics and Standards of Nursing Practice. Performs triage via phone and patient messaging in the electronic health record. Delegates patient care responsibilities appropriately, and maintains accountability for the quality of care. Provides for the health education needs of families with a focus on self-management and preventive health. Essential Functions - Adheres to all Children’s Wisconsin and Children’s Medical Group policies, procedures, and standards. Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance. Provides exceptional care to patients and families to fulfill our patient experience promise. - Regularly performs RN duties and maintains own patient care competencies as determined by position scope of practice. Ability to provide in person clinical care during nurse visits, providing education to families, and coordination of care as needed. - Notifies provider of any patient needing immediate assistance. - Collaborates with other disciplines as required to coordinate patient assessment, develop/monitor outcomes, implement plan of care, and monitor variances to ensure quality patient care. - Provides nursing care via telephone triage and electronic health record, using standardized pediatric assessment, care protocols and patient guidance and education to the necessary dispositon of care. - Documents in accordance with organizational nursing standards. - Adapts to changing work assignments and schedules. - Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards Education: - Graduate of an accredited school of nursing in order to meet the recommended entry level for a professional nurse required - Bachelor's Degree Nursing preferred Experience: - 2+ years experience in a primary care or urgent care setting preferred - Experience with pediatric patients preferred - Triage experience in a clinical pediatric setting preferred Knowledge, Skills and Abilities - Ability to work with a diverse patient population to promote a culturally competent environment. - Strong interpersonal skills for positive and effective interaction with patients, families, visitors, providers, and the health care team. - Good organization, delegation, and communication skills to facilitate efficient patient care. - Strong demonstrated ability in assessment, analytical decision making, and critical thinking. - Analytical skills are necessary to assess complex patient conditions effectively. Requires the ability to synthesize multiple sources of information to assist in patient care. - Ability to assist and support other primary care locations as requested by leaders and/or the Children’s Medical Group float policy. Licenses and Certifications: - BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required - + one of the following: - N/A - License RN-Registered Nurse (30) - State of Wisconsin Patient Care Responsibility - Provides care appropriate to patient population and as described in applicable policies and procedures. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

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