Claims Manager, Professional Liability
Posted Sep 3, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a cyber claim you handled. How did you coordinate breach response and the liability side?
What they are checking: Hands-on cyber claim experience, which the posting says is preferred.
Tell me about a coverage letter you wrote that was challenged. How did you defend it?
What they are checking: Whether they can write coverage letters that are clear to the insured and hold up if challenged.
What does a good faith resolution mean to you, and how do you avoid bad faith exposure?
What they are checking: Understanding of good faith duties, which the posting names directly.
How do you stay on top of a full E&O inventory while giving complex files enough attention?
What they are checking: File management habits for a caseload with mixed complexity.
What would you do
The insured lawyer refuses consent to settle, but you think settlement is the right call. What do you do?
What they are checking: Knowledge of consent-to-settle provisions and how to navigate them with an insured.
Plaintiff makes a policy-limits demand with a short deadline. Walk me through your next steps.
What they are checking: Whether they know how to respond to time-limited demands that can create excess exposure.
About the work
Walk me through how you handle a new lawyers professional liability claim, from coverage review to your first report.
What they are checking: Whether they have a disciplined approach to E&O claims, starting with claims-made coverage issues.
How do claims-made and reported policies affect your coverage analysis on a late-reported claim?
What they are checking: Understanding of the timing rules that decide coverage in professional liability.
How do you manage defense counsel and legal spend on an accountants malpractice case?
What they are checking: Control of litigation strategy and budgets, which the posting lists as a core duty.
How do you assess the financial exposure in a malpractice claim where the underlying case was lost?
What they are checking: Ability to evaluate case-within-a-case damages, which is central to lawyers E&O.
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Practice this out loudThe full job description
As published by Starr Insurance.