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Certified Nursing Assistant, JBH Cardiac /Telemetry- Days

Mercyhealth · Rockford, IL · $17.57–$25.48 an hour · Full time

Posted May 4, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you noticed something was off with a patient before anyone else did. What happened?

What they are checking: Whether they pay close attention and speak up early, which matters most with heart patients.

Tell me about a time a nurse gave you a task you weren't trained or allowed to do. How did you handle it?

What they are checking: Whether they know the limits of a CNA's scope and can say no respectfully without dropping the patient.

Describe a shift where you fell behind on documentation. How did you catch up without cutting corners?

What they are checking: Whether they treat charting as part of care and keep it accurate even on a busy day.

What would you do

Three call lights go on at once on a cardiac floor. One patient needs the bathroom, one wants water, and one says they feel funny. How do you decide who you see first?

What they are checking: Whether they can spot the call that might be a cardiac change and act on it before routine requests.

You get floated to a unit you've never worked on. How do you get up to speed in the first hour?

What they are checking: Whether they stay safe and useful in an unfamiliar place by asking the right questions early.

You're precepting a new CNA who keeps skipping the second patient identifier. How do you bring it up?

What they are checking: Whether they can coach a peer on safety habits directly and kindly, and loop in the educator when needed.

A cardiac patient on bed rest keeps trying to get up alone at night. What do you do?

What they are checking: Whether they think about fall risk, patient dignity, and when to involve the nurse rather than ignore it.

About the work

You're attaching a patient to remote telemetry and the monitor tech calls to say the leads are reading poorly. What do you check, and who do you tell?

What they are checking: Whether they know lead placement and skin prep basics, and keep the RN and monitor tech in the loop.

When you take a manual blood pressure and it comes back much higher than the last reading, what do you do next?

What they are checking: Whether they recheck correctly and report abnormal vitals promptly instead of just charting the number.

How do you measure and record output from an indwelling catheter or a surgical drain, and when would a number worry you?

What they are checking: Whether the intake and output records they keep are accurate enough for nurses to make decisions from.

Walk me through how you do a blood glucose check, including what you do if the result is very low.

What they are checking: Whether they follow the meter procedure and escalate a dangerous result to the RN right away.

Practice this interview out loud.

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The full job description

As published by Mercyhealth.

ESSENTIAL DUTIES AND RESPONSIBILITIES • Provides patient care as assigned and per routine as defined by educational scope, according to standards of care, shift routines, and policies and procedures. • Answers call lights in a timely and appropriate manner . • Documents care provided according to standards. • Maintains a clean work and patient environment. • Maintains supplies, including scanning, stocking and ordering new supplies and disposing of expired or d amaged supplies. • Floats to various units based on identified patient care needs. • Participates in department or unit performance improvement activities. • Training/precepting new partners in collaboration with unit educator • Blood Glucose Monitoring (BGM) with lab personnel • Bladder scanning procedure reviewed • Bladder scanner training complete (check off sheet for competency) • Attaching patient to remote telemetry or bedside cardiac monitor • Managing and reporting collection devices: • Colostomy, ileostomy or other fecal management systems: care and output measures • Indwelling catheters: care and output measures • Nasogastric tubes to suction • Surgical drains under direction of supervising RN • Competent in completing vital signs: Manual process for blood pressure and required reporting of abnormal values to supervising RN • Discontinue invasive devices under the direction of the supervising RN: • Indwelling (Foley) catheters • Nasogastric tubes • Peripherally inserted intravenous catheters • Similar devices as appropriate EDUCATION AND/OR EXPERIENCE Completion of a CNA program. CERTIFICATION/LICENSURE Current CNA certificate in applicable state . Approved CPR or BLS certification requi red within 90 days . OTHER SKILLS AND ABILITIES Problem Solving - Identifies and resolves problems in a timely manner ; Gathers information and reports as appropriate ; Works well in group problem solving situations; Remains calm when dealing with emotional topics. Technical Skil ls - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities. Interpersonal Skil ls - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Self-directed in daily work routine, remaining productive during work hours. Professionalism - Approaches others in a tactful manner; Reacts well under p ressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and mater ials properly; Utilizes appropriate equipment for partner/patient safety, such as lifts and gait belts. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to de al with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time, ready to accept assignment . Dependability - Follows instructions, responds to leadership direction; Takes responsibility for own acti ons; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. LEVEL OF SUPERVISION N/A SUPERVISES This job has no supervisory responsibilities. PAY RANGE: $17.57 - $25.48 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: • Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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