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Certified Medical Assistant Specialties Maywood

Trinity Health · Maywood, IL · $18.16–$28.14 an hour · Full time

Posted Aug 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time a patient was upset about a long wait or a scheduling mix-up. What did you say?

What they are checking: Whether they can calm a frustrated patient honestly without blaming the doctor, the front desk or the patient.

Specialty clinics see more complex patients than primary care. How have you handled a patient with many conditions and a long medication list?

What they are checking: Whether they slow down and reconcile carefully when the chart is complicated instead of rushing to keep the schedule moving.

Tell me about a time you worked closely with another department, like lab or imaging, to get a patient what they needed.

What they are checking: Whether they coordinate with ancillary services on their own instead of leaving loose ends for the patient to chase.

What does being a good team player look like to you on a busy clinic day?

What they are checking: Whether they pitch in on others' tasks without being asked, which the posting names as the main thing the clinic wants.

What would you do

A patient's blood pressure reads very high while you're rooming them, and they say they feel fine. What do you do?

What they are checking: Whether they recheck properly and tell the physician right away rather than just charting an alarming number and moving on.

You also handle registration and scheduling. How do you keep the front-end tasks from pulling you away from patient care?

What they are checking: Whether they can juggle clerical and clinical duties in an ambulatory clinic without either one slipping.

You notice a coworker skipped hand hygiene between two patients. How do you handle it?

What they are checking: Whether they will speak up about safety with a peer in a respectful way rather than staying quiet to keep the peace.

A patient asks you what their test result means before the physician has reviewed it. What do you tell them?

What they are checking: Whether they stay inside their scope and avoid interpreting results, while still treating the patient's worry with respect.

About the work

Walk me through how you room a specialty patient, from the waiting room to the moment the physician walks in.

What they are checking: Whether they handle the pre-visit work in a steady order so the physician starts with accurate vitals, meds and history.

You administer medications under the physician's license here. What checks do you run before you give an injection?

What they are checking: Whether they know the rights of medication administration cold, since a CMA's error lands on the supervising physician too.

How do you pass a patient's message or question to the physician so nothing gets lost?

What they are checking: Whether their communication is documented and closed out, because dropped messages between visits hurt specialty patients.

Practice this interview out loud.

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The full job description

As published by Trinity Health.

Employment Type: Full time Shift: Day Shift Description: Our clinic in Maywood is looking for CMA who is a great team player, patient centered and who loves working in Specialties . Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system including  Loyola University Medical Center ,  Gottlieb Memorial Hospital , and  MacNeal Hospital . The certified Medical Assistant Utilizes a defined skill set consistent with the basic educational program, certification, and relevant work experience to deliver direct care to the patient in the ambulatory setting. Working under the direct supervision/licensure of the physician, the Medical Assistant is an integral member of the health care team and is responsible for coordinating the pre/intra/post aspects of the medical visit. Those include direct care, registration & scheduling, physician-patient communication and other office-related tasks. In addition, will administer medication and works directly with other health care professionals at the site as well as ancillary department and services to coordinate care. Direct Care: Provides care to the patient and support to the physician throughout the entire visit, beginning at the time of arrival at the reception desk, during the visit, and completion of the check out process. This includes but is not limited to history taking, assisting with routine tasks and procedures, telephone messaging, scheduling and visit follow up orders. Works under the supervision of a registered professional nurse when additional skill, assessment and expertise are needed, or in the absence of the physician What we offer: Tuition reimbursement for all full and part-time colleagues effective first day of employment · 100% paid tuition for ASN to BSN program (paid directly to learning partner) · Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.) · Retirement savings account with employer match · Generous paid time off program + 7 paid holidays · No mandatory overtime · Employee referral incentive program · DailyPay! Work today/Get paid today · Colleague well-being resources What you will need for this job: Required: High School Diploma plus training acquired through work experience or education Specify Degree(s): Successful completion of accredited medical assistant program Minimum Experience: Preferred: At least one year of previous job-related experience Licensure/Certifications: Must possess at least one (1) of the following Medical Assistant credentials within six (6) months of hire: · American Association of Medical Assistants (AAMA) · American Medical Technologists (AMT) · National Center for Competency Testing (NCCT) · National Healthcareer Association (NHA) CPR/BLS by the American Heart Association – upon hire Compensation: Pay Range: $18.16 - 28.14 per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. Benefits: Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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