Jobs › Shirley Ryan AbilityLab

Certified Medical Assistant - Outpatient Physician Clinic, Full Time

Shirley Ryan AbilityLab · Chicago, IL · $17.05–$29.62 an hour · Full time

Posted Sep 8, 2026 · We last checked this listing on Oct 6, 2026

Apply at Shirley Ryan AbilityLab

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you noticed something wrong during intake that changed the visit.

What they are checking: Alertness and willingness to speak up to the provider.

Is your medical assistant certification current, and how do you keep up with skills?

What they are checking: Whether they meet certification requirements and keep learning.

What would you do

How do you take vitals and weights on a patient who uses a wheelchair or can't stand?

What they are checking: Practical adaptations for patients with limited mobility, common in this clinic.

The clinic is running behind and patients are getting upset. What do you do?

What they are checking: Managing patient flow and communication, which the posting lists first.

A patient is rude to you at check-in. How do you respond?

What they are checking: Professionalism and respect under pressure, which the posting emphasizes.

About the work

Walk me through how you room a patient, from vitals to medication and allergy review.

What they are checking: A complete, accurate intake that the physician can rely on.

The role includes venipuncture. How do you handle a hard stick or a patient who is afraid of needles?

What they are checking: Safe blood draw technique and calm patient handling.

This posting includes bowel and bladder care like straight catheters. How do you keep that clean and respectful?

What they are checking: Whether they keep sterile technique and protect the patient's dignity during intimate bowel and bladder care.

How do you do a skin check and what would make you alert the physician?

What they are checking: Recognizing pressure injuries and wounds in patients with reduced sensation.

How do you make sure your documentation meets clinic and regulatory standards?

What they are checking: Accurate, timely charting that supports care and compliance.

How do you handle a specimen to make sure it's labeled and sent correctly?

What they are checking: Specimen handling accuracy that prevents lost or mixed-up results.

Practice this interview out loud.

Offer builds a real interview for this exact role at Shirley Ryan AbilityLab from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Shirley Ryan AbilityLab.

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together. Job Description Summary Job Description The Medical Assistant will: • Support clinical operations through the management of patient flow within the unit and/or physician practice. • Greet patients, visitors and staff with a high of customer service, respect, and professionalism. Perform clinical duties, including: • Patient vitals and weights • Patient interviews for medical histories, including recording allergies, medications, and chief complaints. • Clinical documentation in accordance with regulatory standards, policies and procedures • Venipuncture according to guidelines, protocols, and standard aseptic technique • Specimen collection • Wound care, skin checks, dressing changes • Bowel and Bladder care, including straight catheter placements, hemoccult, and rectal checks. • Basic EKG • Respiratory testing as ordered by the physician, such as pulse oximetry, nebulizer treatments, and pulmonary function. • Patient and room prep for visits or procedures, including lifting, transfers, and set up of equipment and instrumentation. • Glucose testing as needed • Exam assistance as determined by the supervising physician or care team Additional Responsibilities: • Perform administrative duties including the check-in or receiving of patients, scheduling and registration, basic secretarial skills and medical transcription, handling telephone calls and writing correspondence, check-out of patients • Serve as a liaison between the physician and other departments/individuals. • Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab. Reporting Relationships • Reports directly to the Director. Physician Practice or Clinical Manager Knowledge, Skills & Abilities Required • Certificate or diploma from a Medical Assistant program. • Completion of an internship that provides practical experience in qualified physicians' offices, accredited hospitals, or other health care facilities. • Current CPR certification, required. • Minimum one year of professional experience performing venipuncture, wound care, assistive procedures as outlined above, preferred. • Ability to maintain confidentiality and patient privacy standards at all times and in the completion of all duties. • Intermediate computer skills and experience working within an electronic medical record, strongly preferred. • Problem solving and decision making skills, with ability to confront and resolve issues in a timely manner. • Ability to handle and prioritize many tasks under potentially stressful situations. • Strong interpersonal skills necessary to communicate effectively with patients, patient families, employees, physicians, referring parties, and other RIC system-wide staff. Working Conditions • Normal office environment with little or no exposure to dust or extreme temperature. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Pay and Benefits*: Pay Range: $17.05 - $29.62 Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits *Benefits and benefits’ eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role. Equal Employment Opportunity Employer Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law. EEO is the Law | EEO is the Law - Know Your Rights | View our Full Policy Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.

Apply at Shirley Ryan AbilityLab