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Certified Medical Assistant ENT Maywood

Trinity Health · Maywood, IL · $20.05–$28.14 an hour · Full time

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you made a patient feel welcome and comfortable.

What they are checking: Whether they care about patient experience, which the posting highlights.

Tell me about a time you worked well on a team.

What they are checking: Whether they collaborate in a busy clinic setting.

How do you keep your BLS current?

What they are checking: Whether they treat the required BLS certification as their own responsibility and never let it lapse.

What would you do

How do you handle both front office tasks and back office tasks during a busy day?

What they are checking: Whether they can switch between registration, scheduling and clinical work smoothly.

A patient on the phone says they have sudden hearing loss. How do you schedule them?

What they are checking: Whether they recognize urgency and alert a nurse or provider rather than booking a routine slot.

A provider asks you to do a task you're not trained for. What do you do?

What they are checking: Whether they stay within their scope and ask for training.

What do you do when the schedule is overbooked?

What they are checking: Whether they help keep the clinic running and communicate with patients.

About the work

Walk me through rooming a patient in an ENT clinic.

What they are checking: Whether they know ENT-specific steps like hearing history and medication review.

How do you set up and clean instruments for ENT procedures like scope exams?

What they are checking: Whether they follow cleaning and infection prevention rules.

How do you keep registration information accurate?

What they are checking: Whether they are careful with details that affect billing and safety.

Practice this interview out loud.

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The full job description

As published by Trinity Health.

Employment Type: Full time Shift: Day Shift Description: Join Loyola Medicine and be part of a healthcare organization that truly values its team members and the patients we serve. If you're looking for a rewarding career in a collaborative, mission-driven environment, we invite you to apply today. Why Join Loyola? We offer a comprehensive benefits package and a supportive workplace culture, including: • Medical, Dental, and Vision Insurance starting on your FIRST DAY • Competitive compensation • Generous paid time off and holidays • Retirement savings opportunities • Career growth and development programs • A positive and collaborative work environment where employees are valued Position Summary The Medical Assistant is an integral member of the patient care team, providing both clinical and administrative support to ensure an exceptional patient experience. Responsibilities include direct patient care, patient registration, appointment scheduling, and a variety of front and back-office functions that support efficient clinic operations. Minimum Qualifications • High School Diploma or GED required. • Current Basic Life Support (BLS) certification through the American Heart Association required. • Successful completion of an accredited Medical Assistant program OR a minimum of one (1) year of Medical Assistant experience may be substituted for program completion. Certification Requirement Candidates must provide one of the following within six (6) months of hire • Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) • Registered Medical Assistant (RMA) through American Medical Technologists (AMT) • National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) • Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) Compensation Pay Range: $20.05 - $28.14 per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. Benefits Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf Make a Difference Every Day At Loyola Medicine, you'll have the opportunity to positively impact patients' lives while working alongside dedicated healthcare professionals committed to excellence, compassion, and innovation. Join a team that's focused on delivering exceptional care and supporting your professional growth every step of the way. Apply today and discover what makes Loyola Medicine a great place to build your career. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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