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Certified Medical Assistant (CMA) / Medical Assistant (MA) - Primary Care

Sauk Prairie Healthcare · Sauk City, WI · Full time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time a provider asked you to do something you weren't trained for. What did you do?

What they are checking: Knowing the limits of their training and speaking up rather than guessing.

How do you handle the evening shift once a week when the clinic is quieter but still busy?

What they are checking: Reliability and fit with the posted schedule, including one evening until 7 p.m.

Tell me about a time you made a charting mistake. How did you fix it?

What they are checking: Honesty and proper correction of records, which protects patients and the clinic.

What would you do

The provider is running behind and the waiting room is full. What do you do?

What they are checking: Managing patient flow and keeping patients informed while supporting the provider.

A patient tells you something during rooming that worries you, like feeling hopeless. What do you do?

What they are checking: Whether they recognize a safety concern and bring it to the provider right away.

About the work

Walk me through rooming a patient at Prairie Clinic, from calling their name to the provider walking in.

What they are checking: Whether their rooming is complete and efficient, so the provider has vitals, history, medications and the visit reason ready.

How do you enter and process orders for labs, imaging or office procedures without mistakes?

What they are checking: Accuracy with order entry, since a wrong or missed order delays care and frustrates patients.

Tell me about how you clean and sterilize instruments between patients.

What they are checking: Real infection control habits rather than a textbook definition of sterilization.

Before giving a vaccine or injection, what do you check?

What they are checking: Consistent use of medication safety checks like patient, drug, dose, route, time and allergies.

How do you schedule a procedure and make sure the patient knows how to prepare for it?

What they are checking: Clear patient instructions that prevent cancellations and wasted appointments.

Practice this interview out loud.

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The full job description

As published by Sauk Prairie Healthcare.

Looking to be part of a team that provides extraordinary healthcare from the heart? You Belong Here. POSITION SPECIFICS Title: CMA/MA/LPN Location: Prairie Clinic FTE: 0.9 FTE (36 hours per week) Schedule: 4 days a week Monday - Friday 7:30am - 5:00pm with one evening till 7:00pm Holiday Rotation: None Weekend Rotation: None On Call Requirements: None POSITION SUMMARY The CMA/MA/LPN, under the direction of the physician or other designated licensed staff, provides routine patient care in an ambulatory setting. The CMA/MA/LPN is able to work as part of a team and perform both clinical and administrative duties. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination/procedure, sterilization of medical instruments and administering medications as directed by provider or designee. Administrative duties may include scheduling appointments, maintaining medical records and filling out insurance forms/paperwork. POSITION TECHNICAL RESPONSIBILITIES • Manages patient flow and performs patient rooming workflows. • Demonstrates and understands infection control, sterile and aseptic techniques. Uses appropriate techniques in setting up or assisting with procedure. • Enters and processes all orders (e.g. diagnostic, office procedures) and assists in the scheduling of procedures. • Assists medical provider with processing of diagnostic results. • Administers medications by all routes excluding intravenous infusion. Demonstrates and understands administration techniques, recognizes and reports effects and side effects of medication, and instructs patient appropriately. • Collects and records accurate telephone information and relays it to medical provider or nurse in a timely manner. • Cleans, prepares, and autoclaves equipment and instruments in preparation for sterilizations per infection control policies and procedures. • Check inventory and order supplies as needed. • Provides patient education only under the direction of medical provider or nurse. • Performs delegated MD/Nursing acts commensurate with education, training, competency and experience. • Schedule referrals/outpatient diagnostic procedures including patient prep information and coordinate prior authorizations • Collect laboratory samples. • Depending upon location and/or department may be responsible for basic computer scheduling, rescheduling, canceling and coordination of appointments. • Assists in emergency situations. Cross train and staff other clinics as needed. • Participates in site process improvement teams • Performs other duties as required. POSITION REQUIREMENTS Education: • Required: • MA: High school graduate or equivalent • CMA: High School graduate or equivalent with graduation from an accredited Medical Assistant Training program • LPN: Completion of an accredited Licensed Practical Nurse program. • Preferred: None Experience: • Required: None • Preferred: Experience working in a healthcare setting Licenses and Registrations: • Required: • MA: None • CMA: None • LPN: State Licensure or eligible for State Licensure as a Licensed Practical Nurse • Preferred: None Certification(s): • Required: Basic Life Support (BLS) within 3 months of appointment for all classifications • CMA: Certification by one of the following national examination agencies within 6 months of appointment • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA); or • Registered Medical Assistant (RMA) - American Registry of Medical Assistants (ARMA); or • National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT); or • Clinical Certified Medical Assistant (CCMA) - National Healthcare Association (NHC) • Preferred: • MA: Certification by one of the following national examination agencies: • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA); or • Registered Medical Assistant (RMA) - American Registry of Medical Assistants (ARMA); or • National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT); or • Certified Medical Assistant (CCMA) - National Healthcare Association (NHC) • CMA: None • LPN: Advanced Cardiac Life Support (ACLS) BENEFIT SUMMARY • Competitive health and dental insurance options • Flexible paid time off to balance work and life • Retirement plan with immediate vesting and employer match • Free membership to our state-of-the-art fitness facility • Generous tuition reimbursement • Employer provided life and disability insurance • Free parking at facility #IND100

Apply at Sauk Prairie Healthcare