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Certified Diabetes Educator

ThedaCare · Neenah, WI · Part time

Posted Mar 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a patient who wasn't making progress. What did you change in your approach?

What they are checking: Whether they look for barriers like cost or fear instead of blaming the patient.

How do you work with the patient's provider when you think their medication plan needs adjusting?

What they are checking: Whether they collaborate well and communicate findings in a way providers act on.

How do you keep your CDCES credential and your knowledge up to date?

What they are checking: Whether they keep learning as diabetes guidelines and technology change quickly.

What would you do

Walk me through your first visit with a newly diagnosed type 2 patient who feels overwhelmed.

What they are checking: Whether they can meet a patient where they are and focus on a few doable steps.

A patient tells you they skip insulin because they can't afford it. What do you do?

What they are checking: Whether they address real-world barriers and connect patients to resources and the care team.

How would you run a group diabetes education class so everyone stays engaged?

What they are checking: Whether they can teach a group with mixed needs and keep it practical.

About the work

How do you teach carbohydrate counting to someone who struggles with reading or math?

What they are checking: Whether they can adapt teaching to health literacy so patients actually change behavior.

What experience do you have with insulin pumps and continuous glucose monitors?

What they are checking: Whether they can train patients on current diabetes technology and troubleshoot common problems.

How do you teach a patient to recognize and treat low blood sugar?

What they are checking: Whether they cover the rule of fifteen, symptoms and safety clearly and simply.

How do you measure whether your education is working?

What they are checking: Whether they track outcomes like A1C, self-management goals and patient confidence.

Practice this interview out loud.

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The full job description

As published by ThedaCare.

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits , with a whole-person approach to wellness – • Lifestyle Engagement • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support • Access & Affordability • e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Certified Diabetes Educator works with a diverse team to support patients with diabetes, optimally to manage their disease while incorporating the patient’s goals, lifestyle, and economic considerations. Job Description: KEY ACCOUNTABILITIES: • Seeks, interprets, and implements best practice literature recommendations into practice. • Completes competencies to provide standardized education and training on diabetes medications and devices. • Applies critical thinking to assess diagnosis, plan, implement, and evaluate the patient’s status and the effectiveness in creating a holistic plan of care that includes cultural diversity and special needs. • Identifies the current state of the patient’s disease and helps identify barriers and realistic goals to be met in a specified time frame using motivation interviewing. • Develops and supports effective team interactions through open and honest communication, receptive to feedback, mentoring, and developing others. • Develops and supports relationships that create an environment where individuals and team members learn and grow professionally. • Completes daily documentation and charges accurately on all patients. • Takes responsibility for own professional growth, development, and personal wellness. • Actively participates in and supports a healthy work environment. QUALIFICATIONS: • Registered Nurse or Registered Dietitian with Certified Diabetes Educator Credential • Certification of Diabetes Educator • Certified Dietitian, Registered Dietitian, Registered Nurse PHYSICAL DEMANDS : • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: • Climate controlled office setting with daily movement throughout the facility • Interaction with department members and other healthcare providers Scheduled Weekly Hours: 20 Scheduled FTE: 0.5 Location: ThedaCare Regional Medical Center - Neenah - Neenah,Wisconsin Overtime Exempt: No Worker Shift Details: Days

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