Jobs › Alliance Ground International

Cargo Ramp Agent

Alliance Ground International · Chicago, IL · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The posting says be on time, be prepared and be safe. Tell me about a job where you did all three.

What they are checking: Whether they have a track record of reliability and safety.

Are you able to travel for up to three weeks of paid training?

What they are checking: Whether they can meet the training requirement before starting the job.

Tell me about your experience with a forklift or pallet jack.

What they are checking: Whether they can safely move cargo with the equipment this role uses.

How do you stay focused and friendly on a long, busy shift?

What they are checking: Whether they can give good service even when they are tired.

What would you do

A customer drops off cargo and isn't sure how to fill out the shipping documents. How do you help?

What they are checking: Whether they can give friendly, accurate help at the cargo counter.

A coworker is about to lift something unsafely. What do you do?

What they are checking: Whether they speak up about safety even with peers.

About the work

Why is entering airway bill data accurately so important?

What they are checking: Whether they understand that data errors can misroute or delay shipments.

What do you know about security screening of cargo before transport?

What they are checking: Whether they take screening rules seriously and will follow them every time.

What is FOD, and why does it matter around aircraft and the cargo warehouse?

What they are checking: Whether they understand that loose debris can damage aircraft engines and hurt people.

How do you handle US Mail differently from regular cargo?

What they are checking: Whether they know mail requires extra care and accountability.

Practice this interview out loud.

Offer builds a real interview for this exact role at Alliance Ground International from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Alliance Ground International.

Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? Are you a team player that others can rely on? Then let your career take off with AGI as a Cargo Ramp Agent! AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry. Roles and responsibilities: • Greet customers as they drop off and pick up cargo and assist them with completion of shipping documentation • Sort, load/unload, and transport cargo and US Mail; operate a forklift and pallet jack as required • Ensure airway bill data is entered accurately and perform security screening of cargo prior to transport • Remove Foreign Object Debris (FOD) from in and around the cargo warehouse • Be on time, be prepared, and be safe Physical Qualifications: • Be able to travel to complete up to 3 weeks of paid training • Be at least 18 years of age and possess a high school diploma, GED or work experience equivalent • Possess a valid driver’s license with a clean driving record • Be able to pass a drug screen and obtain airport security clearance, which includes a 10-year extensive employment, criminal record and residence background check As an AGI Cargo Acceptance Agent you must be able to: • Lift up to 50 pounds (23 kg) unassisted • Bend, kneel, and stoop on a frequent basis • Work outside in all types of weather, around jet and machinery noises. • Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends, and holidays. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! 19.75 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

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