Care Navigator - Foster Care
Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
This team calls foster care members and guardians to complete assessments. How do you build trust over the phone with a foster parent you've never met?
What they are checking: Whether they can make a telephonic relationship feel personal enough that guardians share real needs.
What experience do you have with foster care or pediatrics, and what did it teach you about this population?
What they are checking: Their understanding of trauma, placement changes and system involvement that shape foster youth's health needs.
Tell me about a time you connected a family to a community resource that made a real difference.
What they are checking: Whether they know how to find and follow through on social supports, not just hand over a phone number.
Working remotely from home across Missouri, how do you stay organized and connected to your team?
What they are checking: Their self-direction and communication habits in a remote role with a full caseload.
What would you do
A child just moved to a new foster home and their records haven't caught up. How do you make sure care isn't interrupted?
What they are checking: Whether they anticipate gaps around placement changes, such as medications, appointments and prior authorizations.
You've called a foster parent five times with no answer and the assessment is due. What do you do?
What they are checking: Whether they use persistence and alternate contacts within policy to reach members before deadlines pass.
A teenager in foster care tells you on the phone that they don't want help. How do you respond?
What they are checking: Whether they respect a young person's voice while still finding a way to stay connected.
About the work
How do you work with the many adults in a foster child's life, like caseworkers, biological parents and foster parents, without overstepping?
What they are checking: Their grasp of consent, guardianship and who has the right to make decisions for the child.
Walk me through how you'd turn an assessment into a care plan with goals the family can actually work toward.
What they are checking: Their ability to set specific, realistic goals rather than generic plans that sit in a file.
How do you keep your documentation accurate when you're making many calls a day?
What they are checking: Whether they understand that notes support care continuity, audits and contract compliance.
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Practice this out loudThe full job description
As published by Centene.