Jobs › Mercyhealth

Cardiology Clinic Medical Assistant

Mercyhealth · Rockford, IL · $19.79–$28.69 an hour · Full time

Posted Jul 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time the clinic was running far behind. How did you help?

What they are checking: Whether they work to keep the schedule moving and keep patients informed.

Tell me about a time you worked with a provider who had very specific preferences.

What they are checking: Whether they adapt to provider expectations in a professional way.

How do you make sure exam rooms are stocked and ready?

What they are checking: Whether they take ownership of supplies and room readiness.

What would you do

A patient calls saying their heart is racing and they feel lightheaded. What do you do?

What they are checking: Whether they recognize urgent cardiac symptoms and get a nurse or provider involved right away.

A patient in the room tells you they stopped taking their blood thinner. What do you do?

What they are checking: Whether they report important medication changes to the provider instead of just charting it.

A patient is upset about being charged for a visit. How do you handle it at check-out?

What they are checking: Whether they stay calm and route billing questions properly.

About the work

Walk me through how you'd room a cardiology patient, including vitals and an EKG.

What they are checking: Whether they can collect accurate data and perform a clean 12-lead EKG.

How do you place EKG leads correctly on a patient who has a lot of chest hair or is very large?

What they are checking: Whether they know practical lead placement steps that prevent poor tracings.

How do you coordinate a referral for a stress test or echo with insurance?

What they are checking: Whether they can handle the authorization steps that get patients scheduled.

How do you double-check a patient's medication list during rooming?

What they are checking: Whether they reconcile medications carefully, which matters a lot in cardiology.

Practice this interview out loud.

Offer builds a real interview for this exact role at Mercyhealth from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Mercyhealth.

ESSENTIAL DUTIES AND RESPONSIBILITIES • Rooms patients, collects assessment data and prepares patient according to specific need. • Assists in examination, treatment and other clinic procedures. • Assists with laboratory procedures, screening tests and QI projects. • Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. • Schedules appointments and enters appointment date and time into computerized scheduler. • Conducts reminder calls to all patients. • Greet and directs patients, salespeople, and visitors. • Registers patients by verifying that patient's record is up to date and accurate. • Makes appropriate changes in computer system and on patient's chart. • Coordinates referrals for patients through insurance and other physician offices. • Collects payment from patients and issues receipt. • Prepares and maintains patient charts. • Maintains and orders supplies. EDUCATION AND/OR EXPERIENCE Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotation preferred. CERTIFICATION/LICENSURE Required current CMA certification through the AAMA (American Association of Medical Assistants) or RMA certification through the AMT (American Medical Technologists) or CCMA (Certified Clinical Medical Assistant) through NHA (National Healthcareer Association) or RMA through AAH (American Allied Health) or NCMA Certification through the NCCT that have also completed the education requirements. Approved CPR or BLS certification required within 90 days. Medication injection training and pharmacology is a required competency to perform medication administration. OTHER SKILLS AND ABILITIES N/A LEVEL OF SUPERVISION Some independent judgment is required, but decisions are limited by standard practices or procedures. SUPERVISES N/A PAY RANGE: $19.79 - $28.69 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: • Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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