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Business Development Manager - Management Groups - GWW - US

Sysco · Carol Stream, IL · $118,100–$177,100 a year · Full time

Posted Aug 7, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about the biggest multi-property deal you've closed. How long did it take and who did you have to win over?

What they are checking: Whether they have closed complex deals with long sales cycles and several decision makers.

Tell me about a deal you lost. What did you learn from it?

What they are checking: Whether they reflect honestly on losses and change their approach.

How do you work with internal teams like operations and customer service to deliver on what you sold?

What they are checking: Whether they stay involved after the close so promises made in the sale are kept.

What trends in the hotel industry do you think matter most for a supplier like Guest Supply right now?

What they are checking: Whether they know the hospitality market well enough to speak credibly with management group executives.

What would you do

Guest Supply offers amenities, textiles and distribution. How would you build a pitch that brings those together for one hotel group?

What they are checking: Whether they can sell the full portfolio rather than one product line.

A management group says your pricing is higher than their current supplier. How do you respond?

What they are checking: Whether they can sell on value, service and total cost instead of just matching price.

Once a management group signs, how do you make sure their individual properties actually buy from us?

What they are checking: Whether they understand that a corporate agreement only pays off when properties follow it.

About the work

Hotel management groups often run many properties with different brands. How would you go after a group like that?

What they are checking: Whether they understand how buying decisions work across a management company and its hotels.

How do you build a pipeline of new management groups from scratch?

What they are checking: Whether they have a repeatable prospecting method instead of relying on existing relationships.

How do you track and forecast your pipeline so leadership can rely on your numbers?

What they are checking: Whether their forecasts are disciplined and honest rather than hopeful.

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The full job description

As published by Sysco.

Company: US2160 Sysco Guest Supply, LLC Sales Territory: None Zip Code: 60188 Travel Percentage: Up to 25% Compensation Range: $118,100.00 - $177,100.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco’s Benefits, please visit https://SyscoBenefits.com Who We Are: Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply® and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we’re proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco – an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting www.guestworldwide.com Position Purpose: This position is primarily focused on generating revenue from the acquisition of new mid-size hotel group accounts. Sales targets are determined by a set of criteria established and assigned by sales management. The utilization of strategic and diligent prospecting along with disciplined planning, excellent relationship building and closing skills is essential to consistently develop a successful pipeline of new account revenue. Collaboration with the Guest Supply virtual and field sales team(s) will also be key in maximizing results. This position will primarily work from a remote home environment and will include travel to prospective accounts, client meetings, company events, and trade shows. Scope of responsibility includes prospective accounts in multiple states and may include travel up to 40% of the time. Primary Responsibilities: New business acquisition • Generates revenue from new accounts within mid-size hotel groups to meet or exceed the sales target determined for the region. • Development of an overall new business development plan and strategy that identifies the customers and products needed to deliver against sales targets (assigned sales goals and metrics). • Identifies prospects and leads from a variety of sources, and vets them appropriately to maintain a robust sales pipeline. • Gather relevant information about accounts to be used in the selling process. • Collaborates with internal partners to customize solutions for successful new account acquisition. • Prepare presentations, negotiate/quote pricing and contract terms in collaboration with internal partners within the organization. • Manages the onboarding of new customers to effectively transition from prospect to customer. Existing Account Management • Partner with Sales Consultants to conduct account reviews. • Maintain and strengthen relationships at multiple levels of the decision-making hierarchy. • Collaborates with field, virtual, and corporate accounts teams to establish and extend contractual terms, maximize category penetration, resolve issues, support initiatives such as group-wide property improvements, and new hotel openings/conversions. • Participate in regional and district meetings to support the territory sales team. • Participate as needed at Trade Shows and Company Events. • Uses a CRM system to promptly and accurately document sales activities, keep track of plans, pipeline development, and progress of prospective opportunities. • Generates reports and analytics to identify category opportunities, pricing strategies, corporate compliance, and progress towards revenue goals and objectives. • Participates on project teams, communicates cross-functionally with internal departments, and performs other duties as assigned. Education: Bachelor’s Degree or equivalent experience. Business, Sales, Marketing, Hospitality preferred Experience: • Minimum five years of successful sales experience • Minimum of two years of sales experience focused on New Business Development/New Account Acquisition • Experience with business travel and tradeshow representation Skills: • Strong Professional telephone presence • Polished professional presence and demeanor • Exceptional verbal and written communication skills • Proven relationship builder who proactively initiates connections with key stakeholders and team members • Ability to present information to multiple levels of decision makers effectively • Strong negotiation skills • Resilient and persistent with a hunter’s mentality and strong new business development orientation • Ability to make decisions, exercise good judgement and work with limited supervision • Ability to work under pressure and balance multiple tasks • Strong proficiency with MS Office (Word, Excel, PowerPoint, Teams, and Outlook) as well as CRM (Salesforce.com) and analytical tools (Phocas, etc.). • Demonstrated success driving results, meeting deadlines, and achieving goals and objectives OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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