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Business Development Manager

CCS Facility Services · Milwaukee, WI · Full time

Posted Sep 27, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about the biggest service contract you've won. How did you get from first call to signature?

What they are checking: Whether they can run a full sales cycle, including site walks, proposals and negotiation.

How do you keep your pipeline full while also closing deals that are already in motion?

What they are checking: Whether they balance hunting new business with closing, instead of stalling between big wins.

Tell me about a time you used creative problem-solving to win a deal.

What they are checking: Whether they can find a solution that fits a client's real need, which the posting says it values.

How do you build relationships with facility managers and property managers over the long term?

What they are checking: Whether they nurture contacts who can refer or buy later, which drives steady growth in this industry.

What sales targets have you hit in past roles, and how did you track them?

What they are checking: Whether they have a measurable record of results rather than only describing effort.

What would you do

A prospect is happy enough with their current janitorial vendor. How do you open the door?

What they are checking: Their ability to uncover hidden pain points and build a case for switching without trashing a competitor.

You're about to lose a deal on price. What do you do?

What they are checking: Whether they defend value and adjust scope sensibly instead of cutting price to win unprofitable work.

How do you make sure what you sell is something operations can actually deliver?

What they are checking: Whether they partner with operations on scope so the company keeps the account after the sale.

About the work

How do you find and qualify new commercial cleaning prospects in the Milwaukee market?

What they are checking: Whether they have a real prospecting system and know which businesses are worth pursuing.

Walk me through how you'd build a cleaning proposal for a 100,000 square foot office building.

What they are checking: Whether they understand how scope, frequency, labor hours and margin drive a facility services price.

What CRM habits do you keep so your manager knows where every deal stands?

What they are checking: Their discipline in tracking activity and forecasting, which leadership relies on to plan staffing.

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The full job description

As published by CCS Facility Services.

About CCS CCS Facility Services is one of the largest building service contractors in the United States, providing expert janitorial and facility engineering services to thousands of commercial businesses with a deep bench of experienced cleaning and engineering professionals. Guided by a Service Heart we are a company Built to Serve with a passion to exceed our customer’s expectations. Acerca de CCS CCS Facility Services es uno de los proveedores de servicios para edificios más grandes de los Estados Unidos, que brinda servicios de limpieza e ingeniería de instalaciones y edificios a miles de empresas comerciales con un amplio grupo de profesionales experimentados en limpieza e ingeniería. Guiados por un Corazón de Servicio, somos una empresa dedicada a Servir con pasión para superar las expectativas de nuestros clientes. Job Details: Are you a motivated sales hunter who enjoys winning sales through relationship-building and creative solutions? CCS Facility Services is seeking a dynamic and results-driven Business Development Manager to join our growing team. The successful candidate will play a pivotal role in expanding our client base, fostering strong customer relationships, and driving revenue growth. Key Responsibilities: • Identify and pursue new business opportunities through prospecting, networking, and lead generation activities. • Research and analyze market trends to stay informed about industry developments and potential clients. • Conduct compelling and persuasive presentations to showcase CCS Facility Service offerings and demonstrate how our solutions meet the needs of prospective clients. • Tailor presentations to address the unique requirements of each client and articulate the value proposition effectively. • Cultivate and maintain strong relationships with clients, understanding their needs, and providing solutions that exceed expectations. • Collaborate with internal teams to ensure seamless communication and coordination in delivering services to clients. • Prepare and present detailed proposals, including pricing and service agreements, in a clear and professional manner. • Negotiate terms and conditions with clients to reach mutually beneficial agreements. • Set and achieve ambitious sales targets in alignment with organizational goals. • Continuously monitor and evaluate performance metrics, adjusting strategies as needed to maximize results. • Stay informed about industry trends, competitor activities, and market conditions to identify opportunities and threats. • Provide feedback to the leadership team on market dynamics and recommend strategies for staying ahead of the competition. Qualifications: • Bachelor’s degree in business, Marketing, or a related field • 2 plus years of proven track record in outside sales, with a focus on facility management services or related industries. • Strong communication, negotiation, and interpersonal skills. • Ability to work independently and collaboratively within a team environment. • Goal-oriented with a demonstrated ability to meet and exceed sales targets. • Knowledge of facility management services and industry trends is a plus. • Familiarity with CRM software and Microsoft Office Suite. Benefits: CCS Facility Services business foundation is our people. We recognize, invest and promote from within. Unified by our core values, you will discover a sense of community of amazing colleagues who are passionate and guided by a Service Heart to providing the best employee and customer experience. A few added bonuses: • Competitive salary and benefits package. • Opportunities for professional development and advancement. • Dynamic and collaborative work environment. • Health and wellness programs.

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