Broista – Waukegan, IL
Posted Jun 26, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
This job is fast and physically demanding, and you are on your feet the whole shift. What have you done before that got you ready for that?
What they are checking: Whether they understand the pace and physical demands and have handled something similar.
Tell me about a time you made someone's day, at work or anywhere else.
What they are checking: Whether making real connections comes naturally to them, since Dutch Bros sees itself in the relationship business.
The posting says you keep showing up even in bad weather. How do you handle showing up when you really do not feel like it?
What they are checking: Whether they are dependable, since a missing Broista hurts the whole crew during a rush.
How do you stay positive on a long shift when you are tired?
What they are checking: Whether they can bring steady energy all shift, which customers feel at the window.
Tell me about a time someone gave you feedback on how to do something better. What did you do with it?
What they are checking: Whether they are committed to growth and can take coaching without getting defensive.
Why Dutch Bros, and not another coffee shop or fast food job?
What they are checking: Whether they connect with the culture of kindness and fun rather than just needing any job.
What would you do
There are eight cars in line and a customer at the window wants to chat. How do you make that customer feel great without slowing the line?
What they are checking: Whether they can connect genuinely while still keeping speed, which is the core of the Broista job.
A customer says they do not know what to order and are not a big coffee drinker. How would you help them?
What they are checking: Whether they can ask questions and guide someone through the menu to something they will like.
You get a drink order wrong and the customer is annoyed. What do you do?
What they are checking: Whether they own mistakes quickly and turn a bad moment into a good experience.
Your crew is slammed and someone needs help restocking, but you are on the window. How do you decide what to do?
What they are checking: Whether they think about the whole crew and communicate rather than staying stuck in their own task.
Practice this interview out loud.
Offer builds a real interview for this exact role at Dutch Bros from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.
Practice this out loudThe full job description
As published by Dutch Bros.