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Broista – Alsip, IL

Dutch Bros · IL · Part time

Posted Aug 10, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This job is fast and physically demanding, and you are on your feet the whole shift. What have you done before that got you ready for that?

What they are checking: Whether they understand the pace and physical demands and have handled something similar.

Tell me about a time you made someone's day, at work or anywhere else.

What they are checking: Whether making real connections comes naturally to them, since Dutch Bros sees itself in the relationship business.

The posting says you keep showing up even in bad weather. How do you handle showing up when you really do not feel like it?

What they are checking: Whether they are dependable, since a missing Broista hurts the whole crew during a rush.

How do you stay positive on a long shift when you are tired?

What they are checking: Whether they can bring steady energy all shift, which customers feel at the window.

Tell me about a time someone gave you feedback on how to do something better. What did you do with it?

What they are checking: Whether they are committed to growth and can take coaching without getting defensive.

Why Dutch Bros, and not another coffee shop or fast food job?

What they are checking: Whether they connect with the culture of kindness and fun rather than just needing any job.

What would you do

There are eight cars in line and a customer at the window wants to chat. How do you make that customer feel great without slowing the line?

What they are checking: Whether they can connect genuinely while still keeping speed, which is the core of the Broista job.

A customer says they do not know what to order and are not a big coffee drinker. How would you help them?

What they are checking: Whether they can ask questions and guide someone through the menu to something they will like.

You get a drink order wrong and the customer is annoyed. What do you do?

What they are checking: Whether they own mistakes quickly and turn a bad moment into a good experience.

Your crew is slammed and someone needs help restocking, but you are on the window. How do you decide what to do?

What they are checking: Whether they think about the whole crew and communicate rather than staying stuck in their own task.

Practice this interview out loud.

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The full job description

As published by Dutch Bros.

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. At Dutch Bros Coffee, we are a fun-loving, mind-blowing company, making a massive difference one cup at a time. But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, hustle with heart, and bring positive energy onto every single shift. Who You Are: • A people person who thrives on connection and loves making someone’s day. • Adaptable and quick; you can handle a rush and keep the kindness rolling. • Team-oriented and ready to support your crew, no matter what’s needed. • Positive and considerate; even when it gets busy or during inclement weather you continue to show up. • Committed to growth and always looking for ways to improve. What You’ll Do: • Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun. • Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service. • Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world. • Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop. • Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts. • Keep it Clean. Maintain a tidy workspace and follow food safety standards. What to Expect: • Fast-paced, high-energy environment. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts! • Crew-first mentality. We support each other, have everyone’s backs, and get the job done together. • Weather-ready. Be prepared for all conditions; rain or shine. Don’t worry we’ve got Dutch gear to help! • Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout). • Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings. • Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards. Why You’ll Love It Here • We’ve got your back. Competitive pay & tips, opportunities for tuition reimbursement, and career growth within the shops, HQ, Emerging Talent Program, and warehouse/fulfillment opportunities. • Perks on perks. Free drinks & food on shift, exclusive Dutch Bros swag and giveaway items, and a work environment like no other. • Make a difference. Every cup you serve supports local & national communities and brings people together. • Room to grow. We believe in pouring into our people; Broista today, leader tomorrow! We’re set to double in size within the next three years which means a ton of growth opportunities for you. At Dutch Bros, our culture is unmatched. We’re a fun, tight-knit crew that supports each other and creates connections you won’t find anywhere else. Ready to make a massive difference together?! Compensation: Up to $21.00 per hour Number includes an average tip of $6.00 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting. If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

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