Jobs › Huntington Bank

Branch Manager - Buffalo Grove

Huntington Bank · Buffalo Grove, IL · $75,000–$100,000 a year · Full time

Posted Sep 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about how you coach a banker who is missing goals.

What they are checking: Coaching approach that diagnoses skill or will issues and builds the person up.

Tell me about a time you turned around a struggling team.

What they are checking: Leadership track record in improving morale and results.

How do you keep your team current on products, services and policies?

What they are checking: Commitment to team education and consistent customer advice.

Tell me about a time you had to balance a sales push with doing the right thing for a customer.

What they are checking: Integrity in a goal-driven environment, which protects the bank's reputation.

What would you do

How would you grow consumer and business customers in Buffalo Grove outside the branch walls?

What they are checking: A concrete business development and calling plan, which the posting says the manager owns.

How do you manage your own portfolio of high-value customers while running the branch?

What they are checking: Whether they can keep up their own customer production while still leading the branch team well.

Your branch has an audit finding on cash handling. What do you do?

What they are checking: Ownership of operations and controls, not only sales.

How do you handle an upset customer who asks for the manager?

What they are checking: Service recovery and supporting the banker who escalated.

About the work

How do you make sure referrals to partners are made for the customer's benefit and meet the bank's guidelines?

What they are checking: Ethical, compliant referral practices tied to customer needs.

How do you use data and tools to find sales and service opportunities?

What they are checking: Using available technology to target outreach, which the posting expects.

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The full job description

As published by Huntington Bank.

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program. Duties & Responsibilities: • Managing portfolio of high value consumer and business customers. Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch. • Leading team to provide excellent customer service and effectively resolve customer issues. • Leveraging available tools and technology to identify and present sales and service opportunities. • Maintaining knowledge and educates team on all products, services, technology and policies. • Maintaining active involvement in the community, and develops key business and community relationships. • Developing key internal partnerships to drive business in market area. • Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington’s culture. • Garnering resources required to support team. • Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures. • Understanding branch sales, service, operations and financial performance. • Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication and presentation. • Performing other duties as assigned. Basic Qualifications: • High School Diploma or GED and minimum of 1 year or more in a goal driven retail sales leadership role or a Bachelor's Degree. • Licenses: This position will be subject to additional background check requirements including being required to provide fingerprints as required by NMLS regulations. Preferred Qualifications: • Bachelor's Degree and previous management experience. • Ability to understand, drive, and lead branch sales, service, operations and financial performance within the branch and digital channels. • Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching and colleague development and presentation skills. • Excellent verbal and written communication skills. • Comfort with technology such as mobile services and online banking services. • Knowledge of consumer and business deposit products. • Ability to develop, influence, inspire and motivate colleagues to increase retention. Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $75,000-$100,000 Annual Salary The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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