Branch Manager - (Austin)
Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about running a branch day to day.
What they are checking: The posting names managing daily branch operations as the first responsibility.
How do you hire for a branch team?
What they are checking: The posting names hiring among the operational duties, and the team is what the branch is.
The role may require NMLS registration. Where do you stand on that?
What they are checking: The posting states it, and it affects whether they can start.
What would you do
How do you coach a banker who is missing their numbers?
What they are checking: The posting names coaching sessions, staff development and addressing performance issues.
A customer has escalated past your staff and is angry. How do you handle it?
What they are checking: The posting names resolving escalated customer matters.
How would you build the bank's presence in the Austin neighborhood?
What they are checking: The posting names establishing the bank's presence in the local community, and this branch is in Austin.
How do you balance sales targets against what is genuinely right for a customer?
What they are checking: The permanent pressure in retail banking, and the answer says a lot about how they will run a branch.
How do you cover the floor when you are short staffed?
What they are checking: The posting says the manager performs personal banker duties as necessary.
About the work
What does outbound calling look like when you do it well?
What they are checking: The posting names initiating outbound calling efforts to drive branch sales.
Tell me about working with small business customers.
What they are checking: The posting names experience working with small business customers as a qualification.
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Practice this out loudThe full job description
As published by Wintrust.