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Billing Specialist

Faith Technologies · Menasha, WI · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a mistake you caught in your own work before it went out.

What they are checking: Whether they proofread with care, which the posting lists as a core skill.

This is a work-from-home role with a printer and scanner. How do you stay organized and responsive working remotely?

What they are checking: Whether they can manage themselves and stay easy to reach for project managers without an office.

What would you do

A project manager sends you billing information that doesn't match the contract value. What do you do?

What they are checking: Whether they catch errors and check with the PM instead of sending out a wrong invoice.

You'd need to become a notary within six months. How do you feel about that, and why do you think it matters for billing here?

What they are checking: Whether they are willing to meet the requirement and understand notarized pay applications and waivers.

It's month-end and you have more invoices due than you can finish. How do you decide what goes first?

What they are checking: Whether they prioritize by due dates and cash impact and speak up early when they are falling behind.

A customer calls upset about an invoice they think is wrong. How do you handle the call?

What they are checking: Whether they stay calm, check the facts and resolve the issue without being defensive.

About the work

Tell me about your accounting experience. Have you done construction billing like progress billing or AIA pay applications?

What they are checking: Whether they know how construction invoicing differs from simple product billing.

How do retainage, change orders and lien waivers affect a construction invoice?

What they are checking: Whether they understand the pieces that most often cause disputes and delayed payments.

The posting mentions a 7,000 to 11,000 keystrokes per hour data entry speed. How do you balance speed with accuracy?

What they are checking: Whether they have their own checks so that fast data entry does not lead to costly mistakes.

Have you used Viewpoint or a similar construction accounting system? What did you use it for?

What they are checking: Whether they can get up to speed quickly on the system this team prefers.

What Excel skills do you use most when preparing or checking invoices?

What they are checking: Whether they can use lookups, formulas and pivot tables to reconcile billing data efficiently.

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The full job description

As published by Faith Technologies.

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care . The Billing Specialist is responsible for generating several different types of invoices and billings. Works closely with Project Managers and Coordinators to ensure invoices are processed in an accurate and timely manner. The ideal candidate must be proficient in the use of a PC and Microsoft Office Suite, and have accurate data entry and proofreading skills (7,000 to 11,000 kph preferred). MINIMUM REQUIREMENTS Education: Associate Degree in Accounting Experience: 1 to 2 years of accounting experience, construction billing experience preferred. Travel: 0% Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. Overtime may be required. Must be able to work at home and have access to a printer and scanner. Ability to become and maintain a notary certification within 6 months of employment. Knowledge of Viewpoint is preferred. Microsoft Suite knowledge with intermediate Microsoft Excel skills is preferred. KEY RESPONSIBILITIES • Review contract specifications to determine all pertinent billing and compliance information. • Work closely with assigned Project Managers and Project Coordinators to generate monthly billings in addition to several other related tasks. • Prepare AIA (G702-G703) contract billings. • Prepare billing forms, lien waivers, and 2nd tier lien releases as required. • Invoice GMP (Guaranteed Maximum Price) contracts and compile invoice cost backup associated with each billing. • Work with various customer’s billing portals. • Have general knowledge of sales & use tax to ensure tax is billed correctly to customers. • Assist with change orders. • Act as liaison between internal and external customers to resolve billing issues. • Prioritize, organize, and multi-task to meet multiple deadlines that are within company expectations. • Work with sensitive materials and information. • Problem solve and meet daily challenges. • Perform other related duties as required and assigned. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. How Does FTI Give YOU the Chance to Thrive? If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future. Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success. FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package. Benefits are the Game-Changer We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today! Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled. Employment is contingent upon successfully passing a background and drug test

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