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Beauty Sales - Lancôme - Mayfair

Nordstrom · Wauwatosa, WI · $19.35–$20.15 an hour · Variable

Posted Aug 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a client you kept coming back to you over time. What did you do to keep that relationship?

What they are checking: Whether they know how to build a following, which this posting puts at the center of the role.

How do you build a full routine sale without making a customer feel upsold?

What they are checking: Whether they can grow the ticket by tying each product to the customer's stated goals.

What would you do

A customer in her fifties asks what will actually help with fine lines. How do you answer honestly without overpromising?

What they are checking: Whether they recommend products credibly and avoid claims that hurt trust.

This role sets goals for both in-store and digital selling. How would you use text or social media to reach clients without spamming them?

What they are checking: Their judgment about digital outreach that feels personal and welcome.

A customer is choosing between Lancôme and a competing brand two counters over. What do you do?

What they are checking: Whether they sell on fit for the customer while staying respectful of the shared beauty floor.

The counter is quiet on a weekday afternoon. What do you do with that time?

What they are checking: Whether they use slow periods for outreach, booking and upkeep instead of waiting.

Part of the job is opening Nordstrom Rewards accounts. How would you work that into a conversation naturally?

What they are checking: Comfort with a loyalty ask that is tracked alongside sales.

About the work

Lancôme customers often come in for skincare as much as makeup. Walk me through a skincare analysis you'd do at the counter.

What they are checking: Whether they can assess skin and needs before reaching for products.

How would you explain the difference between a serum and a moisturizer to someone who uses neither?

What they are checking: Whether they can teach simple routine basics in plain language.

What do you know about Lancôme's best-known products, and how did you learn it?

What they are checking: Whether they have done homework on the brand they'd represent every day.

Practice this interview out loud.

Offer builds a real interview for this exact role at Nordstrom from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Nordstrom.

Job Description In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The role involves engaging customers to understand their needs and maximizing sales in on-trend & luxury beauty brands. Ideal candidates are passionate about beauty trends, makeup, and skincare, with the ability to build a customer following both in-store and digitally. A day in the life… • Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals • Collaborate with team members to create a welcoming and inclusive environment for all customers • Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media) • Book appointments and drive sales for in-store Beauty events and services • Keep department customer-ready through organization and cleanliness • Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners • Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts You own this if you have… • Passion for customer service and beauty, including trends, makeup application, and skincare • Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application • Strong multitasking, organization, and follow-through skills • Drive to achieve sales goals, with interest in using networking and technology • The ability to work a flexible schedule based on business needs, including evenings and weekends • Physical Requirements: • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. • Frequent use of hands for grasping, fine manipulation, pushing and pulling • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $19.35 - $20.15 Hourly At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%. We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. © 2026 Nordstrom, Inc

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