JobsAssociated Bank

Bank Manager

Associated Bank · Crandon, WI

Posted Sep 1, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you took over a branch or team that wasn't hitting its sales and service goals. What did you do first, and what changed?

whether the candidate has a real turnaround process versus generic leadership talk

Tell me about a time you had to have a hard conversation with an employee who wasn't performing. How did you approach it and what was the outcome?

coaching skill and willingness to address underperformance directly instead of avoiding it

What's your process for hiring someone into a frontline role, and what have you learned from a hire that didn't work out?

whether they've actually built a hiring discipline and can reflect honestly on mistakes

Tell me about a time a customer complaint reached you directly. How did you handle it and what did you report up?

whether they follow proper escalation and complaint-reporting procedures rather than just smoothing things over quietly

Describe a time you partnered with another department, like mortgage or wealth, to close a deal for a customer.

whether they actually cross-sell through internal partnerships rather than working in a silo

What role does community involvement play in your approach to running a branch, and can you give an example?

whether community engagement is genuine practice or just a resume line, given the posting's emphasis on it

How do you build an inclusive team environment where people with different backgrounds and communication styles work well together?

authenticity around the stated culture and inclusion values versus rehearsed language

Technical

Walk me through how you set a branch goal and build an action plan to hit it.

whether they understand goal cascading from bank targets to individual banker activity

What does Bank Secrecy Act compliance actually look like day to day in a branch you manage?

real working knowledge of BSA/AML duties versus just name-dropping the regulation

Situational

A teller comes to you and says a coworker skipped a required compliance step to close a sale faster. What do you do?

how they balance sales pressure against regulatory and ethical obligations

How would you go about acquiring new customers and deepening relationships in a small town like Crandon, where the customer pool is limited?

whether they can think practically about growth in a rural, low-volume market rather than reciting big-market tactics

If corporate rolled out a new product push that your team pushed back on because it didn't fit their customers' needs, how would you handle that?

ability to balance corporate direction with needs-based selling and team buy-in

How do you keep your branch running smoothly and compliant when you're short-staffed, which happens a lot in small branches?

operational judgment and prioritization under real staffing constraints

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The full job description

As published by Associated Bank.

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Join Associated Bank as a Bank Manager and lead a dynamic team dedicated to delivering exceptional customer experiences and achieving strong business results. You’ll oversee daily branch operations, drive sales and service goals, and develop lasting relationships with customers and your community. This role offers the opportunity to lead with purpose, grow professionally, and make a meaningful impact on your team and the customers you serve. This position requires a credit check per 12 CPR Chapter X, Part 1026, Truth in Lending, Regulation Z. Key Accountabilities • Lead, coach, and develop branch colleagues to achieve sales, service, and operational excellence. • Manage daily branch operations, ensuring compliance with all policies, procedures, and regulatory standards. • Drive business growth by acquiring new customers and deepening existing relationships through a needs-based approach. • Partner with internal departments to deliver comprehensive financial solutions to customers and prospects. • Recruit, hire, train, and retain high-performing team members who reflect Associated Bank’s values and service commitment. • Establish clear branch goals and action plans to meet or exceed performance targets. • Champion change and foster an inclusive, positive work environment that supports collaboration and engagement. • Represent the bank through active community involvement and promote diversity and inclusion initiatives. Education & Experience Required • Associate degree or equivalent combination of education and experience • 2+ years of demonstrated sales leadership and/or supervisory experience • 2+ years of goals-based sales experience • 5+ years of relevant experience Preferred • Bachelor’s degree in business, finance, or a related field • Proven success in branch management or financial center leadership Why You’ll Love Working Here At Associated Bank, we believe in developing strong leaders who empower their teams and make a difference in their communities. You’ll enjoy professional growth opportunities, a supportive team culture, and the chance to lead initiatives that drive customer and business success. Apply today to take the next step in your leadership journey with Associated Bank! We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience. In addition to core traditional benefits, we take pride in offering benefits for every stage of life.  • Retirement savings including both 401(k) and Pension plans.  • Paid time off to volunteer in your community.  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.  • Competitive salaries with professional development and advancement opportunities.  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.   • Personal banking, loan, investment and insurance benefits.  Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on  Facebook ,  LinkedIn  and  X .   Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact  leavesandaccommodations@associatedbank.com  if you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice  English or Spanish . Know Your Right to Work  English  or  Spanish . Associated Bank is Pay Transparency  compliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range. $58,450.00 - $100,200.00 per year

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