Authorization Specialist I - Medicare
Posted Oct 5, 2026 · We last checked this listing on Oct 5, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
What experience do you have with Medicare or medical terminology?
What they are checking: Whether their background prepares them to understand requests accurately.
How do you keep your data entry accurate when you're processing a high volume of requests?
What they are checking: Their habits for accuracy under volume, since errors can delay member care.
Tell me about a time you noticed a process problem at work and spoke up.
What they are checking: Whether they think about improving the work, not just completing tasks.
What would you do
Medicare authorizations have strict timelines. How do you make sure nothing misses its deadline?
What they are checking: Whether they understand contractual and regulatory turnaround requirements and track work carefully.
A provider office calls frustrated about a pending authorization. How do you handle the call?
What they are checking: Whether they stay courteous, give accurate status and set realistic expectations.
A request is marked urgent, but you're not sure it meets the definition. What do you do?
What they are checking: Whether they know when to escalate a question to a clinician instead of deciding alone.
About the work
Walk me through how you'd process a new prior authorization request from a provider's office.
What they are checking: Whether they understand the steps from intake and eligibility check to routing to a clinical reviewer.
What information does a clinical reviewer need from a request, and what do you do if it's missing?
What they are checking: Their attention to complete documentation such as diagnosis, history and requested service.
How do you know whether a service is on the prior authorization list or not?
What they are checking: Their ability to use reference tools correctly so requests are routed the right way.
How do you protect member health information when handling authorization requests?
What they are checking: Their awareness of HIPAA and privacy in routine administrative work.
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As published by Centene.