JobsAdvocate Health

Aurora Pharmacy Supervisor - Retail

Advocate Health · Manitowoc, WI

Posted Sep 8, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to make a staffing or scheduling call that was tight on coverage but you had to keep patient safety first. What did you do?

whether the candidate prioritizes patient safety over convenience when resources are stretched

Describe a situation where you disagreed with a decision from pharmacy leadership or the Pharmacy and Therapeutics Committee. How did you handle it?

whether the candidate can support leadership decisions while still voicing professional concerns appropriately

Tell me about a time you identified a way to improve the accuracy or efficiency of dispensing in your pharmacy. What did you change and how did you measure the result?

track record of process improvement grounded in real outcomes, not just ideas

Tell me about a time you had to give a teammate a tough annual performance review. How did you prepare and how did the conversation go?

whether feedback is delivered honestly and constructively rather than avoided or softened into meaninglessness

Describe how you've contributed to or led a committee focused on medication safety or pharmacy services. What was your specific role versus just attending?

real leadership contribution to interdepartmental work versus passive participation

Technical

How do you stay current on DEA, FDA, and state Board of Pharmacy requirements, and can you give an example where you caught a compliance gap before it became a problem?

depth of regulatory knowledge and whether compliance monitoring is proactive or reactive

How do you evaluate whether a patient's medication regimen needs to be adjusted, and what's your process for coordinating that with the prescriber?

clinical judgment and comfort designing and monitoring pharmacotherapy, not just dispensing

What's your experience working with automated dispensing machines and unit-dose systems, and how do you make sure staff are trained and error rates stay low on them?

hands-on familiarity with the actual dispensing technology described in the role

Situational

Walk me through how you'd handle a pharmacy technician who is consistently underperforming, from the first conversation to a possible termination.

comfort and skill with the full progressive discipline process, not just the easy first step

A new medication safety policy needs to roll out across your pharmacy team this month. How would you plan the training and make sure it actually sticks on the floor?

ability to translate policy into practical, sustained frontline practice

If you noticed a pattern of near-miss errors in a specific part of the dispensing workflow, how would you investigate and fix it?

systematic root-cause thinking versus blaming individuals for errors

How would you handle a situation where a nursing unit is repeatedly requesting medication deliveries outside of normal turnaround times, straining your team's capacity?

cross-department negotiation skill and ability to balance service demands with staff capacity

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 38590 API RD Manitowoc: Store 1042 - Retail Pharmacy Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday through Friday, 9am to 5:30pm; Saturday and Sunday, Closed Pay Range: $63.45 - $95.20 Essential Functions • Makes decisions regarding employment, promotion, discipline, and termination of pharmacy team members in collaboration with Pharmacy Leadership. • Evaluates pharmacy teammate job performances on an annual basis. Ensures that the pharmacy department adheres to all regulatory bodies including, but not limited to the DEA, the FDA and applicable state Board of Pharmacy. • Oversees pharmacy staffing and scheduling to ensure safe patient care. • Coordinates and integrates interdepartmental and intradepartmental services and participates in various committees. • Ensures that policies and procedures promoting safe and effective use of medications are followed. • Assists in the planning of new and/or revised pharmacy services based on new innovations, technology and/or regulatory changes. • Assesses and improves the performance of the pharmacy services provided. Provides an ongoing assessment of care and services provided through organizational processes. • Coordinates the implementation plan and supports decisions made by the Pharmacy and Therapeutics Committee. • Initiates the proper training of pharmacy teammates in area of responsibilities. • Designs, recommends, monitors and evaluates patient specific pharmacotherapeutic regimens • Supervises daily preparation and dispensing of all pharmaceuticals. Physical Requirements Works primarily in the pharmacy. Delivers medications to nursing units. Requires considerable walking, standing, pushing mobile cart of 50 pounds maximum and lifting 25 pounds of material. May be required to frequently stretch, bend, twist, squat, or kneel to perform job. Exposure to cancer chemotherapy agents. Otherwise, hazards are very minor such as minor cuts, bruises, and non-contaminated needle pricks. Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity. Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines. Must have use of both hands, be able to see clearly and read small type such as that on unit-dose medication packages and syringes. Must be able to speak and be understood by others. Must be able to hear normal sounds with moderate background noises. Education, Experience and Certifications Bachelor's Degree in Pharmacy or a PharmD from an accredited school of pharmacy required. Licensed in the state of applicable state or eligible for reciprocity required. 2 years of work related experience in pharmacy required. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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