JobsAdvocate Health

Audiology Tech

Advocate Health · Greenfield, WI

Posted Sep 2, 2026 · We last checked this listing on Sep 20, 2026

Apply at Advocate Health

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to explain a test or procedure to someone who was confused or anxious about it.

ability to communicate clearly with patients who may have hearing loss or limited health literacy

Tell me about a time you caught a mistake or noticed something was off before it became a bigger problem.

attention to detail and willingness to flag issues rather than let them slide

Describe a time you had to work closely with someone in a different role, like a nurse or a doctor, to get a patient's needs handled.

how well they communicate across the care team and document information accurately

Technical

Walk me through how you'd handle a patient who comes in with a hearing aid that's whistling and cutting in and out.

whether the candidate knows basic troubleshooting steps and when to escalate versus send out for repair

What's the difference between a minor cleaning or repair you'd handle yourself and something you'd need to send out to the manufacturer or refer to the audiologist?

understanding of scope of practice and when to escalate rather than attempt something beyond their training

What do you know about CAOHC standards for occupational hearing conservation, and how would that shape the way you run a hearing test in this role?

baseline knowledge of the certification content even before it's formally obtained

How comfortable are you working in an electronic medical record system, and have you used one to manage referrals, prior authorizations, or work queues before?

practical readiness for the administrative side of the job, not just clinical tasks

A patient tells you their hearing aid was working fine yesterday but today it's dead. What questions do you ask, and what do you check first?

logical troubleshooting sequence, like checking the battery before assuming a bigger failure

What does good infection control and PPE use look like to you in a clinic where you're handling devices that have been in someone's ear and sometimes exposed to bodily fluids?

awareness of hygiene and safety protocols required in a clinical environment

Situational

How would you approach an occupational hearing test differently for a 25-year-old factory worker versus a 60-year-old one who's worked around loud machinery for decades?

grasp of age-specific care principles and how noise exposure history changes counseling

Say you've got a full schedule, a patient waiting for a hearing aid pickup, another one who just walked in with a broken device, and the phone is ringing with a prior authorization question. How do you prioritize?

ability to triage competing demands in a busy clinic without dropping patient care

If a patient got frustrated waiting for their hearing aid order to come in and started raising their voice with you, what would you do?

composure and de-escalation skills in a patient-facing setting

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Advocate Health.

Department: 05570 AMG Greenfield - Audiology Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday-Friday hours could vary from 7:30 am-5 pm--generally 8-4:30 pm Pay Range: $22.90 - $34.35 Major Responsibilities: • Assists with patients using appropriate techniques and procedures to perform minor hearing aid repairs, cleanings and programming. Sends hearing aids out for difficult or extensive repair. Orders new hearing aids for patients as directed by audiologist. • Assists audiologist in direct patient care as needed per site. • Communicates with audiologist and other members of the health care team. Documents and communicates accurate and timely information regarding patient questions and needs. • Performs occupational health hearing tests and counseling per site requirements. • Provides office support. May include, but not limited to the following: Scheduling appointments, organizing/preparing exam rooms, cleaning, stocking, ordering supplies, checking equipment, managing referrals and prior authorizations and processing work queues. • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: • Occupational Hearing Conservationist (COHC) certification issued by the Council for Accreditation in Occupational Hearing Conservation (CAOHC) needs to be obtained within 2 years. • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 0 months unless department leader has determined it is not required. • Audiology Assistant Certification issued by Nova Southeastern University. needs to be obtained within 1 year, or • Audiology Assistant Certification issued by the American Speech-Language-Hearing Association (ASHA) needs to be obtained within 1 year. Education Required: • High School Graduate. Experience Required: • No experience required. Knowledge, Skills & Abilities Required: • Thorough knowledge of occupational hearing standards of operation. • Ability to handle multiple tasks/responsibilities with efficiency in a busy clinic setting. • Excellent communication skills and ability to explain tests and procedure to patients. • Demonstrates a strong attention to detail and accuracy. • Proficient in the use of Microsoft office products, electronic mail and electronic medical records systems. Physical Requirements and Working Conditions: • Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders frequently throughout the workday. • Must be able to lift up to 25 lbs. without assistance. • Must have functional speech, vision, hearing, and touch. • Will be exposed to the following hazards on a frequent basis: mechanical, electrical, and chemical as well as blood and body fluids; therefore, must wear protective clothing or equipment as necessary. • Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Apply at Advocate Health

Related jobs

Physical Therapist (PT) - Acute Care and Emergency

Advocate Health · Elgin, IL

Posted Sep 19 · Verified Sep 20

Medical Assistant (MA)/LPN - OB/GYN

Advocate Health · Franklin, WI

Posted Sep 19 · Verified Sep 20

Nurse Practitioner or Physician Assistant - Family Medicine - Full Time

Advocate Health · Summit, WI

Posted Sep 19 · Verified Sep 20

Registered Nurse (RN) - Orland Park

Advocate Health · Orland Park, IL

Posted Sep 18 · Verified Sep 20

GI Scheduler

Advocate Health · Chicago, IL

Posted Sep 18 · Verified Sep 20

Supervisor Clinical Physician Practice (Orland Park)

Advocate Health · Orland Park, IL

Posted Sep 18 · Verified Sep 20