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Associate, Village at Bay Park Lane Bryant

Knitwell Group · Ashwaubenon, WI · Part time

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Lane Bryant says empowering women is its thing. What does that mean to you on a sales floor?

What they are checking: Whether they can translate the brand's mission into specific ways of treating customers in the Ashwaubenon store.

Tell me about a time you worked with a team to reach a goal, like a sales target or a big project.

What they are checking: Whether they contribute to shared goals and help teammates rather than only chasing their own results.

Tell me about a time a customer or someone you served was rude to you. How did you handle it?

What they are checking: Whether they can stay professional and steady under pressure without taking it personally.

When the store is slow, what would you do to stay useful?

What they are checking: Whether they take initiative on operations like recovery, restocking and organizing without being told.

What would you do

A customer is shopping for a special event and feels nervous about how she will look. How do you help her?

What they are checking: Whether they can build confidence through styling and encouragement, which is central to this brand's promise.

A customer wants an item that is only available online. How would you place the order for her?

What they are checking: Whether they are comfortable using store tools to connect online and in-store shopping without losing the customer.

You notice a coworker brushing off customers who seem unlikely to buy. What would you do?

What they are checking: Whether they would protect the inclusive, welcoming experience for every customer, even when it is uncomfortable.

How would you get a customer interested in a new arrival or trend she has not tried before?

What they are checking: Whether they can share fashion trends in a way that inspires without pressuring someone outside her comfort zone.

About the work

How would you start a conversation that helps you learn what a customer is shopping for and why?

What they are checking: Whether they ask open questions about occasion, fit and style instead of only asking if someone needs help.

How would you learn the different fits and sizes well enough to recommend them confidently?

What they are checking: Whether they see fit knowledge as a skill to study, since fit is the main reason plus-size shoppers return.

Practice this interview out loud.

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The full job description

As published by Knitwell Group.

About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here. Overview : The Lane Bryant Associate is responsible for creating a hospitable store environment using customer engagement that contributes to the achievement of Company goals. Success Characteristics : • Creates a warm and welcoming environment. • Strong written and verbal communication skills • Represents the brand through fashion and product knowledge. • Seamlessly integrates OMNI experience. Responsibilities : Sales and Service: • Identifies customer needs & wants with curiosity and confidence through intentional conversation. • Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships. • Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust. Operations: • Supports areas of operational energy as needed. • Plans and prioritizes tasks and responsibilities to meet the needs of the customer and business. • Protects company assets and maintains a safe work environment. • Follows all company policies and procedures as well as local, state, and federal employment laws. Requirements : • Strong sales or hospitality experience preferred with demonstrated ability to meet or exceed performance standards. • Ability to work a flexible schedule including nights, weekends, and holidays. • Proficient and confident utilizing mobile technology (e.g. Registers and iPad) to engage with customers. • Adjust or move store fixtures including but not limited to garment racks, mannequins, shipment boxes or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available. • Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing up to a 12-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using up to a 12-foot ladder. Benefits • 401(k) plan • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 4701-Vlg at Bay Park-LaneBryant-Ashwaubenon, WI 54304 Position Type: Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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