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Assistant Store Manager- CALVIN KLEIN

PVH · Rosemont, IL · Full time

Posted Aug 31, 2021 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you led a team to exceed a sales target. What did you do differently?

What they are checking: Leadership focused on top line sales results, which is how this role is measured.

Tell me about a time you had to enforce a policy that your team did not like.

What they are checking: Enforcing company tools and procedures consistently, even when it is unpopular.

What do you look for when you interview a candidate for a sales associate role?

What they are checking: Judgment in recruitment, since assistant managers support hiring and talent development.

How would you connect your store's daily goals to the larger business objectives for your team?

What they are checking: Helping associates see why goals matter, which makes them more likely to own the results.

What does the Calvin Klein brand mean to you, and how would that show in your store?

What they are checking: Brand passion that translates into how they lead the team and set up the store.

What would you do

How do you give real-time coaching to an associate on the floor while a customer is nearby?

What they are checking: Coaching in the moment, which the posting lists as a core part of the customer experience.

A customer is upset that an item was out of stock after seeing it online. How do you resolve it?

What they are checking: Quickly resolving concerns while exceeding expectations, which the posting emphasizes.

How do you partner with the Store Manager when you disagree on a decision?

What they are checking: Healthy partnership with the Store Manager while still supporting the final decision in front of the team.

How do you handle performance management for an associate who has potential but is inconsistent?

What they are checking: Fair, structured performance conversations that give the associate a real path to improve.

About the work

How would you decide what to fill in on the floor based on sell-through?

What they are checking: Using sell-through data to lead merchandising decisions, as the posting describes.

How do you help associates explain value and promotions so customers feel good about buying?

What they are checking: Building product and promotion knowledge across the team so they sell value, not just discounts.

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The full job description

As published by PVH.

If you are a current PVH Associate, please click this link to apply through your Workday account. Design Your Future at PVH Assistant Store Manager- CALVIN KLEIN POSITION SUMMARY Assistant Managers lead the effort to exceed expectations, provide exceptional service and display passion for our brand. They work closely with the Store Manager to lead a team focused on delivering top line sales results. Assistant Managers support recruitment, talent development and performance management. RESPONSIBILITIES Customer Experience • Leads the effort to greet and offer assistance to every customer; provides real-time coaching to associates. • Encourages and helps associates maintain an in-depth knowledge of product and promotions to help explain value and build brand loyalty. • Partners with the Store Manager to make decisions that support brand standards, customer service expectations, and connect the store’s goals to the larger business objectives. • Prioritizes delivering an exceptional customer experience throughout the store and always places our customer first; quickly resolves customer concerns while exceeding their expectations. Commitment to Efficiency • Leads merchandising execution, filling in based on sell-through and collaborating with the Store Manager on new arrival merchandising decisions. • Enforces all company tools, policies and procedures; provides loss prevention training and coaches associates to maintain awareness and report concerns. • Creates and maintains schedules to support payroll strategies and budgets; assists in the oversight of expenses and inventory. • Assists with business analysis and planning; conveys opportunities and customer feedback to the Store Manager. Associate Morale • Recruits and on-boards top talent to ensure a best-in-class team; evaluates current talent and provides observations to Store Manager. • Motivates and inspires associates to achieve sales goals and uphold brand standards; models expectations, recognizes outstanding performance and assists in the coaching and development of associates. • Demonstrates a sense of pride, commitment, and passion for the brand and our customers; treats customers and store team professionally, courteously, and respectfully. • Celebrates and embraces individuality, inclusion and partnership; builds relationships and seeks out feedback for continuous self-development. • Champions innovation and change, supports company initiatives, and reinforces a continuous improvement environment. QUALIFICATIONS • Minimum of 1 year of retail store management experience required. • Bachelor’s/Associate degree preferred; high school diploma/equivalent required. • Flexible schedule required including nights, weekends and overnight shifts; some travel may be requested. • Excellent communication and time management skills. • Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds. PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH http://www.pvh.com Continue exploring our current job opportunities and take the next step towards designing your future.

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