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Assistant Store Manager - Full-Time

PVH · Rosemont, IL · $21.00–$27.50 an hour · Full time

Posted Aug 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you turned around a store or department that was missing its sales goals.

What they are checking: Whether they can tie specific actions to better results, since driving performance is central to this role.

Tell me about a time you had to deliver a hard message to an employee about performance or attendance.

What they are checking: Willingness to hold people accountable fairly and clearly, which keeps a team high-functioning.

How do you make sure the store keeps TOMMY HILFIGER's brand and visual standards?

What they are checking: Commitment to brand standards and the habits that keep a store looking right every day.

Tell me about someone you hired or developed who grew into a bigger role.

What they are checking: Talent development track record, which shows whether they build people or just manage them.

What would you do

How do you keep a team motivated through a long holiday season at an outlet like Rosemont?

What they are checking: Keeping energy and standards high when hours are long and traffic is heavy.

How do you coach an associate who is great with customers but keeps missing operational tasks?

What they are checking: Developing the whole associate, both the selling side and the behind-the-scenes work.

A shipment arrives during a busy weekend and the store manager is off. How do you handle it?

What they are checking: Making smart tradeoffs between processing product and keeping the sales floor staffed.

How do you handle a situation where you suspect theft by an employee?

What they are checking: Following loss prevention and HR procedures carefully instead of acting on suspicion alone.

About the work

Walk me through how you would run a shift as the manager on duty from open to close.

What they are checking: Command of key operational functions like cash, staffing, floor coverage and closing procedures.

What retail numbers do you look at daily, and what would you do if conversion dropped?

What they are checking: Fluency with retail KPIs and a practical plan to move them during the day.

How do you build a schedule that covers peak hours while staying within payroll?

What they are checking: Balancing labor cost with customer service, a constant tradeoff for store managers.

Practice this interview out loud.

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The full job description

As published by PVH.

Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! ( YouTube , Instagram , TikTok ) Job Description About the Role: Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Assistant Manager who can deliver a top-notch customer experience, oversee key operational functions, drive performance and maintain a high-functioning, motivated team, while promoting and upholding the standards of our iconic brand, all under the guidance of our amazing Store Manager. As an Assistant Manager, you will play a critical leadership role by executing business strategies, driving daily sales goals, and fostering a motivating and inclusive team environment. Let’s break it down. Who You Are: • Customer Experience Expert: Energize every customer interaction with a warm and helpful vibe, sparking conversation that inspires sales and builds brand love. • Key Holder & Leader on Duty: As an Assistant Manager, you will lead store operations, including opening and closing procedures, managing day-to-day performance, coaching associates, and supporting the Brand in driving an exceptional store experience. • Brand Ambassador: Stay connected to our newest campaigns and product launches and promote our brand vision to our customers, winning us fans for life. • Proactive Team Player: Work the sales floor by processing new inventory, restocking shelves, cashiering and more. • Social Influencer: Radiate pride, commitment and passion for our brand and customers. What You’ll Bring: • Friendliness, organization and excellent time-management skills • Strong leadership presence with the ability to lead by example, manage through challenges, resolve issues proactively, and ensure daily operations run smoothly • Energy and excitement around our brand goals and values • Previous experience as a retail Assistant Manager or similar leadership role with key holder responsibilities • Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds What You’ll Get: • Flexible schedule including nights, weekends and holiday availability • Competitive pay • Brand discount — Up to 75% off • Training and career development • Retirement savings plan • Your daily 10,000 steps! Pay Range:$21.00-$27.50 PVH currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. These ranges are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location and other relevant skills. PVH is committed to providing a market-competitive total rewards package to eligible associates, which includes diverse and robust health and insurance benefits to meet the varied needs of our associates and an above-market 401(k) contribution to help our associates save for retirement. We also offer career growth opportunities, empowering our associates to design their future at PVH. Your Wellbeing is Our Priority At PVH, we offer competitive, cost-effective, and comprehensive benefit packages. We strive to provide options when it comes to your health, finances, and work-life balance. This includes: • Insurance: best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more. • 401(k): An above-market 401(k) contribution to help our eligible associates save for retirement. • Flexible Workplace: Company-paid holidays, paid time off, seasonal hours, and flexible work schedules. • Wellbeing Support: A variety of wellbeing tools and programs. • Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through. • Education Assistance: Receive support for continued education including tuition reimbursement. • Associate Discount: Shop at our company outlets and e-commerce sites at a discount. ​ Please note, eligibility depends on employment status, location and length of time employed with PVH and our benefits may be subject to change. Applications will be accepted on a rolling basis until the position is filled. About PVH: We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+. One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here . PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH.

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