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Assistant Residential Program Manager

MyPath · Oconomowoc, WI · $24.00–$25.25 an hour · Full time

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your experience supervising direct support staff. What does good supervision look like day to day?

What they are checking: Whether they can supervise actively through presence and coaching, not just schedules.

What background in behavioral health do you bring, and how does it shape how you lead?

What they are checking: Whether they understand student needs well enough to guide staff through hard situations.

Tell me about a time you had to deliver hard feedback to someone on your team.

What they are checking: Whether they can be honest and clear while keeping the relationship intact.

How do you create structure in the residence that still feels like a home for students?

What they are checking: Whether they balance routine with warmth so students feel safe, not controlled.

What would you want to learn from the Program Manager in your first months?

What they are checking: Whether they are coachable and see this role as a step toward leading a program.

What would you do

A student's behavior is getting worse in the residence but not at school. How would you investigate?

What they are checking: Whether they look for differences in setting, staff and routine instead of assuming the student is the problem.

How do you coach a DSP who struggles to set limits with students?

What they are checking: Whether they can teach structure and boundaries in a way that stays caring.

Walk me through how you would handle an evening when two staff call out and you are below ratio.

What they are checking: Whether they know how to secure coverage and keep students safe when short-staffed.

About the work

You will work closely with the Program Manager and school staff. How do you make sure information about a student passes between school and residential?

What they are checking: Whether they keep communication flowing so students get consistent support all day.

How do you keep track of therapeutic progress for each student in the residence?

What they are checking: Whether they connect daily routines and data to each student's treatment goals.

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The full job description

As published by MyPath.

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives. Overview Are you passionate about making a difference in the lives of others? Do you enjoy guiding and supporting individuals in a therapeutic, team-based environment? Genesee Lake School , a MyPath Company, provides residential, educational, and community-based services for children and young adults with emotional, behavioral, and developmental challenges. Our mission is to promote growth, independence, and a high quality of life for the individuals we serve. Job Summary: We are seeking an experienced and compassionate Assistant Program Manager to join our team at Genesee Lake School. This leadership role is responsible for supervising Direct Support Professionals, coordinating daily operations, and providing hands-on support to students in residential, educational, and community settings. You will work closely with the Program Manager, interdisciplinary teams, and school staff to ensure the safety, structure, and therapeutic progress of each student. This position is ideal for individuals with a background in behavioral health and leadership who are passionate about supporting both students and staff in a dynamic environment. Key Responsibilities: Staff Supervision & Program Coordination • Supervise, coach, and support Direct Support Professionals (DSPs) in daily routines and care practices. • Coordinate staff schedules to ensure consistent student support coverage. • Conduct regular team meetings, provide performance feedback, and contribute to professional development efforts. • Collaborate with the Program Manager on HR duties including interviewing, onboarding, and performance evaluations. Student Support & Treatment Implementation • Engage with students in residential, school, and community settings to teach life skills, self-care, social interaction, and coping strategies. • Support students during daily routines and activities, including hygiene, meals, recreation, and schoolwork. • Implement individualized treatment and behavioral support plans in collaboration with treatment teams. • Monitor, document, and communicate student behaviors and progress across settings. Therapeutic Collaboration & Communication • Attend or designate attendance for treatment team meetings and contribute to ITP/IEP planning. • Maintain open communication with teachers, therapists, and program staff to coordinate student care and support. • Assist with medication reviews and provide behavior observations as needed. Operational Responsibilities • Ensure compliance with safety protocols and agency policies. • Manage supplies and budgets, including use of company credit cards and expense reporting. • Maintain cleanliness and appearance of program areas, vehicles, and grounds. • Provide transportation to appointments and outings when needed. Schedule • Full-time, primarily 1st or 2nd shift with flexibility to meet program needs • Includes rotating weekends, holidays, and on-call duties • Must be responsive to coverage needs and emergencies Comprehensive Employee Benefits Package Compensation: $24- 25.25/hr; based upon level of education At Genesee Lake School , a MyPath Company, we are committed to supporting our employees' well-being, financial security, and professional growth. Our benefits package includes: Financial & Retirement Benefits • 401(k) Retirement Plan with MyPath Financial Wellness Resources • Employee Stock Ownership Plan (ESOP) • On-demand Access to Earned Wages • Student Loan Pay Down Assistance • Tuition Reimbursement Health & Wellness • Medical, Prescription, Dental, and Vision Plans • Flexible Spending Accounts (FSA) • Life & Disability Insurance • Voluntary Life Insurance Options • Accident, Critical Illness, and Hospital Indemnity Insurance • My Voyage Wellness Program Work-Life Balance & Additional Perks • Paid Time Off (PTO) Accrual • Employee Assistance Program (EAP) • Childcare Search Assistance • Employee Discount Program via PerkSpot • Pet Insurance Discount We value our employees and are dedicated to providing meaningful benefits that enhance our owners lives. Qualifications: Education & Experience: • High school diploma or GED required; bachelor’s degree in social or behavioral science preferred. • At least 1 year of experience in a residential or behavioral setting required. • Previous supervisory experience strongly preferred. Required Skills & Attributes: • Strong leadership and team collaboration skills. • Ability to maintain a calm and effective demeanor in emergency and stressful situations. • Capable of managing competing priorities and making decisions independently. • Strong communication skills, both written and verbal. • Ability to work independently and as part of a team to deliver high-quality care. • Ability to effectively implement approved physical intervention techniques. Additional Requirements: • Must be at least 21 years old . • Must possess a valid Driver's License and have an acceptable driving record. • Willingness to work with residents in a variety of settings, including community outings. • Ability to meet physical requirements, including lifting, mobility, and active supervision. Additional Information MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community. MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter. Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath. Our Culture At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors: • Passion • Accountability • Teamwork • Openness • Continuous Learning and Innovation As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless! MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all. MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.

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