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Assistant Program Manager- Intensive Group

MyPath · Oconomowoc, WI · $28.00–$29.00 an hour · Full time

Posted Sep 11, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is the Intensive Residential program with 2:1 support. What experience do you have with students who need that level of care?

What they are checking: Whether they are ready for the intensity of high-need students and the physical demands that come with it.

Tell me about a time you trained a new hire on care routines. How did you know they were ready to work on their own?

What they are checking: Whether they check real competence before handing over responsibility for vulnerable students.

What do you do to recover after a shift with several serious incidents?

What they are checking: Whether they have resilience and model healthy recovery for their team.

What would you do

A DSP freezes during a student's emergency. How do you guide them in the moment and afterward?

What they are checking: Whether they can lead calmly in a crisis and then help the staff member learn from it.

How would you support a student with intensive needs going out into the community safely?

What they are checking: Whether they plan outings around safety while still building independence.

You have a staff member who is great with students but often late. How do you address it?

What they are checking: Whether they can hold standards with people they like, which protects staffing ratios.

About the work

How do you make sure behavior plans written by the treatment team are carried out correctly on the floor?

What they are checking: Whether they can turn clinical plans into daily practice and spot when staff drift from them.

This role processes monthly receipts and credit card statements for the program. How do you keep that accurate?

What they are checking: Whether they handle program money carefully and keep records that hold up to review.

How do you make sure documentation of student health and activities is done on time across a shift?

What they are checking: Whether they build habits and checks so records are complete before staff leave.

How do you help a student with intensive needs become more independent in personal care?

What they are checking: Whether they teach skills step by step instead of doing everything for the student.

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The full job description

As published by MyPath.

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives. Overview Genesee Lake School is currently seeking an Assistant Program Manager for their Intensive Residential program. Key Responsibilities Student Care & Support • Provides supervision, coaching, modeling, engagement, and 2:1 support of students with intensive needs in living, activity, school, and community settings. • Assist with daily routines including personal care, nutrition, and safety support. • Monitor and implement individual support and behavior plans. • Ensure timely and accurate documentation of student progress, health, and activities. • Support community integration and help foster students’ independence through consistent structure and encouragement. Team Leadership & Training • Provide guidance and role modeling to Direct Support Professionals (DSPs) in day-to-day care and emergency situations. • Support new hire training, onboarding, and reinforcement of care protocols and behavior management strategies. • Support and implement agency and individual treatment approaches for students as identified in individual treatment plans and/or education plans as established by a Licensed Therapist and the treatment team. • Monitors purchasing of supplies, equipment, and services for students and program area. Processes monthly receipts and credit card statement and updates the budget ledger. Operations & Scheduling • Assist with preparing and managing staff schedules, transportation plans, and activity coordination. • Respond to staffing call-ins and help secure coverage while communicating with the Program Manager. Communication & Collaboration • Collaborate with the Program Manager, Program Coordinator, and team members to meet resident and program needs. • Maintain clear, professional communication with staff, guardians, external providers, and stakeholders. • Attend and contribute to meetings including Individual Treatment planning and medication reviews. • Works as a part of an interdisciplinary team that includes therapists, case coordinators, SLPs, OTs, medical staff, and education staff, collaborating to champion use of behavioral and intensive therapeutic interventions and strategies across programs with GLS. • Works with internal teams to transition students to a specific group. Provides training, modeling, and consultation for program teams as students transition and integrates into standardized programming. Qualifications: • High School Diploma or GED + 4 years of relevant work experience required. Bachelor’s degree in psychology, education, or a related field preferred. • 2 years’ experience working with individuals with developmental disabilities in a therapeutic & supportive environment required. • Must hold and maintain agency status as a driver with an acceptable driving record. • Must complete additional training within 4 months of starting the position Schedule • A full-time, hourly role focused on delivering hands-on leadership to program staff and direct support to residents. • Flexibility is required to meet the evolving needs of the students and team, including participation in the on-call rotation. • Weekends, evenings, and holidays may be required based on staffing or student needs. • Regular travel to community settings and off-site activities is expected. Compensation: $28- $29/hour; based upon level of Education Comprehensive Employee Benefits Package At Genesee Lake School , a MyPath Company, we are committed to supporting our employees' well-being, financial security, and professional growth. Our benefits package includes: Financial & Retirement Benefits • 401(k) Retirement Plan with MyPath Financial Wellness Resources • Employee Stock Ownership Plan (ESOP) • On-demand Access to Earned Wages • Student Loan Pay Down Assistance • Tuition Reimbursement Health & Wellness • Medical, Prescription, Dental, and Vision Plans • Flexible Spending Accounts (FSA) • Life & Disability Insurance • Voluntary Life Insurance Options • Accident, Critical Illness, and Hospital Indemnity Insurance • My Voyage Wellness Program Work-Life Balance & Additional Perks • Paid Time Off (PTO) Accrual • Employee Assistance Program (EAP) • Childcare Search Assistance • Employee Discount Program via PerkSpot • Pet Insurance Discount We value our employees and are dedicated to providing meaningful benefits that enhance our owners lives. Additional Information MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community. MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter. Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath. Our Culture At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors: • Passion • Accountability • Teamwork • Openness • Continuous Learning and Innovation As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless! MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all. MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.

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