Jobs › Ryder

Assistant Operations Manager

Ryder · Wilmington, IL · $78,000–$88,000 a year · Full time

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to hit a shipping deadline when you were short people on the floor.

What they are checking: Whether they can reassign labor and make tradeoffs under pressure without cutting corners on safety or accuracy.

How have you handled an associate whose attendance kept slipping but who was good at the job when they showed up?

What they are checking: Whether they apply attendance policy fairly and consistently while still treating the person with respect.

Tell me about a process you changed on a warehouse floor that made the work faster or more accurate. How did you get people to go along with it?

What they are checking: Whether they drive continuous improvement and can win buy-in from hourly associates and supervisors.

As an assistant manager, how do you support the operations manager without stepping on their decisions or second-guessing them in front of the team?

What they are checking: Whether they understand the second-in-command role and keep the leadership team unified in front of associates.

What would you do

This shift starts at 5 a.m. What does the first hour of a warehouse shift look like when you're the one running it?

What they are checking: Whether they have a real start-of-shift routine covering staffing, safety, volume and priorities rather than reacting all day.

You see a forklift driver taking a corner too fast while the team is behind on a big order. What do you do in that moment?

What they are checking: Whether safety stays non-negotiable for them even when productivity pressure is highest.

Inventory counts don't match the system and the customer wants an answer today. How do you approach it?

What they are checking: Whether they investigate discrepancies methodically through receiving, picking and system transactions instead of guessing.

How do you give a supervisor feedback when their shift's numbers are fine but their people keep coming to you with complaints about them?

What they are checking: Whether they look beyond output metrics to how leaders treat people, which drives turnover in warehouse work.

About the work

Which warehouse metrics do you look at every day, and what do you do when one of them slips?

What they are checking: Whether they know productivity, accuracy and on-time measures well enough to find the root cause behind a bad number.

Ryder runs warehouses for outside customers. How is that different from running a warehouse for your own company?

What they are checking: Whether they understand third-party logistics, where contract terms and customer satisfaction shape every daily decision.

Practice this interview out loud.

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The full job description

As published by Ryder.

Job Seekers can review the Job Applicant Privacy Policy by clicking here . Job Description : We are immediately hiring an Assistant Operations Manager in Wilmington, IL for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. • Pay Type: Exempt / Salary paid Twice Per Month • Annual Salary Pay: $78K - $88K Based on experience. • Schedule: Mon – Fri 5am – 2pm To See and Hear about this opportunity from a Ryder Employee click here: Warehouse Job Opportunities - Ryder. 130. Warehousing Careers (youtube.com) When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company. Here are a few of the many benefits when working with us: • Medical, Dental, Vision Benefits start at 30 Days • 401 (K) Savings Plan with a company match • Discounted employee stock purchase options • Quality employee discounts that actually save you money on tools, cars, appliances, travel and more • All major holidays paid and Paid time off within your first year • Up to 12 weeks paid maternity leave Summary The Assistant Operations Manager will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area. Essential Functions • Customer service satisfaction and expectation management • Staffing performance management and development of exempt and non-exempt employees • Manage day-to-day planning and scheduling • Health and Safety Management • State/Local/Federal regulations compliance Additional Responsibilities • Performs other duties as assigned. Skills and Abilities • Ability to work within international functional teams • High level analytical ability where problems are unusual and difficult • Demonstrated technical and professional skills in job-related area • Off shift support in the event of critical customer network disruption or crisis • Makes decisions in a a timely manner • Strong oral and written communications skills • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) • Ability to work independently and as a member of a team • Flexibility to operate and self-driven to excel in a fast-paced environment • Capable of multi-tasking, highly organized, with excellent time management skills • Detail oriented with excellent follow-up practices • Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required • Logistics industry knowledge advanced required • Knowledge and understanding of Customer/Company local and Federal regulations advanced required • Fundamental knowledge of Supply Chain Management components intermediate required • Strong knowledge of Manufacturing and Production advanced required Qualifications • H.S. diploma/GED required • Bachelor's degree in Business, Logistics, Supply Chain preferred • Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required • One (1) year or more direct supervisory/leadership experience required • Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required • Logistics industry knowledge advanced required • Knowledge and understanding of Customer/Company local and Federal regulations. advanced required • Fundamental knowledge of Supply Chain Management components. intermediate required • Strong knowledge of Manufacturing and Production advanced required Apply Here With Ryder Today We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day! Click here to see all Opportunities at Ryder: https://ryder.com/careers EEO/AA/Female/Minority/Disabled/Veteran #LI-CV #INDexempt Job Category Logistics Our Culture & Commitment : At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range : $78000 Maximum Pay Range : $88000 Benefits Information : For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace . All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants : Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here .

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