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Area/District Manager

Xylem · Bolingbrook, IL · Full time

Posted Sep 17, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a P&L you owned. Which levers did you pull to improve operating contribution?

What they are checking: Whether they truly understand how revenue, cost and utilization drive profit in a service business.

Tell me about a time you had to choose between hitting a financial target and doing the right thing for safety.

What they are checking: Whether they will put safety first when it costs them on the numbers.

How do you see the big picture without losing track of the details that matter?

What they are checking: Whether they have habits that let them lead strategy while catching operational problems early.

How do you develop the managers and supervisors who report to you?

What they are checking: Whether they build leaders who can run their part of the area without them.

How do you hold people accountable without creating a culture of fear?

What they are checking: Whether they can be clear about expectations while keeping people willing to raise problems.

What would you do

How would you keep service execution strong as the customer base keeps growing?

What they are checking: Whether they plan for capacity and process before growth breaks service quality.

A major customer is unhappy about a missed service window. How do you get to a win-win outcome?

What they are checking: Whether they can resolve issues fast while protecting both the relationship and the business.

You inherit an area that is behind on targets and morale is low. What do you do in your first 90 days?

What they are checking: Whether they listen and diagnose before making changes, and can lift results and morale together.

About the work

What does best-in-class EH&S look like in a fast-paced, high-transaction operation?

What they are checking: Whether they treat safety as a daily practice that holds up under speed and volume.

Which metrics would you review every week for an area like this?

What they are checking: Whether they know the handful of numbers that predict customer and financial trouble.

Practice this interview out loud.

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The full job description

As published by Xylem.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. We at Xylem are so excited to share our opportunity for an Area Manager. We are seeking dynamic and experienced candidates to impact the business and manage processes. The ideal candidate will have proven experience seeing the big picture along with staying focused on the details along the way. • This position has full area ownership for business operations and performance of assigned customer base. • Maintaining ever increasing customer base as well as operations contribution performance, full P&L ownership, and customer satisfaction. • Consistently achieving financial targets and safety objectives in a fast-paced high transaction and customer focused environment. Core Responsibilities and Tasks: • Ensure efficient service execution of all new and existing business to deliver world class performance • Able to quickly respond and resolve customer issues with a win-win mindset. • Drive best in class EH&S culture and processes, including stewardship of the Evoqua Safety Process. • Deploy, execute, and focus the vision, mission and strategy for the business. • Enable entrepreneurial and innovative thought leadership. • Empower employees to explore operational efficiencies and expanded service offerings. • Collaborating with business partners to manage day-to-day challenges and issues associated with operating the business, providing meaningful solutions to our customer and internal stakeholders. • Develop and maintain strong partnerships with our top 20 customers within the region. • Maintaining comprehensive knowledge of the competitors strengths, weaknesses, and competitive advantages. • Communicates with all levels of the organization. • Understands that effective communication is vital to successfully conducting business inside and outside of the Company. • Ensures communication flows freely up, down, and across reporting lines. • Practice positive leadership and coaching within your organization and networking internally to drive positive changes and outcomes with peers. • Continually assesses and attracts best talent. Seeks to develop and train best in class talent through performance management and a balance of internal development / promotion and external hiring. • Continuous improvement of operations efficiencies at all levels of the business, drive the organization for ongoing productivity, customer satisfactions, and profitability improvement. • Able to think strategically and execute tactically. • Has full P&L, inventory, AR, and capital expenditures ownership. Position Requirements: • Bachelor's degree with an emphasis on Business Administration, Finance, Engineering, Management or a related field strongly recommended. • Advanced degree or equivalent combination of education and experience.8+ years experience in management and successful demonstration of key responsibilities and knowledge. • Proven leadership and collaboration skills with the ability to effectively supervise, coach, and influence employees. • Ability to manage dispersed workforce. • Additional Details Highly proficient in MS Office suite of products (Excel, Outlook, Word, PowerPoint).Familiarity with SAP and MS Dynamics is a plus. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

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