OfferDrill.

Jobs › Xylem

Production Support Technician

Xylem · Carterville, IL · $23.00–$26.00 an hour · Full time

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

Apply at Xylem

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This job moves between production, logistics, inventory and the yard. How do you handle switching tasks during a day?

What they are checking: Whether they stay organized and flexible in a role with lots of variety.

Tell me about a time you worked in a fast-paced industrial setting. What kept you safe?

What they are checking: Whether they keep safe habits when the pace picks up.

How do you keep the yard organized so equipment can be found quickly?

What they are checking: Whether they see organization as part of getting equipment to customers fast.

What would you want to learn in this role to grow at Xylem?

What they are checking: Whether they are interested in building skills across operations, which this role is set up for.

What would you do

A truck shows up early while you are in the middle of a yard task. What do you do?

What they are checking: Whether they communicate and prioritize instead of leaving a task unsafe or half done.

You find a piece of equipment in the yard that is not in the system. How do you handle it?

What they are checking: Whether they report and resolve inventory gaps rather than ignoring them.

How do you work with drivers and branch staff when shipments do not match paperwork?

What they are checking: Whether they resolve mismatches politely and document them for follow-up.

About the work

What forklift experience do you have, and how do you load and unload equipment from trucks safely?

What they are checking: Whether they can handle heavy, awkward equipment loads without damage or injury.

When equipment comes back from a large demobilization, how would you check it in and track it?

What they are checking: Whether they understand inventory accuracy so equipment is ready when customers need it.

Have you helped with any fabrication work, like cutting, grinding or welding?

What they are checking: Whether they have basic shop skills to support fabrication activities.

Practice this interview out loud.

Offer builds a real interview for this exact role at Xylem from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Xylem.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Carterville, IL ⏱️7:00 AM – 4:00 PM Make an Impact Across Operations, Logistics, and Production At Xylem, operational excellence starts with the people who keep equipment, materials, and workflows moving. As a HUB Production Support Technician , you'll play a critical role in supporting production, inventory, logistics, and yard operations while helping ensure equipment is ready when our customers need it most. This is an ideal opportunity for someone who enjoys hands-on work, thrives in a fast-paced industrial environment, and wants exposure to multiple areas of operations. From receiving equipment from large-scale demobilizations and managing inventory to operating forklifts and supporting fabrication activities, every day brings new opportunities to learn, contribute, and grow. 🛠 What You'll Be Doing • Load and unload equipment, materials, and deliveries from company branches and transportation carriers. • Receive, inspect, and stock pumps, parts, and related inventory. • Package, prepare, and stage equipment and parts for shipment. • Pull parts, materials, and pump equipment to support production schedules and workflows. • Operate forklifts and other material-handling equipment safely and efficiently. • Locate, organize, and stage equipment for rental and operational needs. • Support yard operations by moving, tracking, and organizing equipment. • Assist with fabrication, maintenance, equipment preparation, and paint shop activities. • Operate blast booth equipment and work with various coatings and blasting media. • Provide logistical support across HUB operations as business demands require. • Maintain a clean, organized, and safe shop and yard environment. • Follow all company safety policies, procedures, and best practices. 🎯 What We're Looking For • High School Diploma or GED required. • 2+ years of experience in an industrial or manufacturing environment • Experience operating forklifts or other powered industrial equipment required. • Previous inventory control, shipping/receiving, or logistics experience preferred. • Strong communication and teamwork skills. • Basic computer proficiency, including Microsoft Office applications. • Ability to follow detailed procedures and work safely in a production environment. • Strong organizational skills and attention to detail. • Ability to adapt to changing priorities and support multiple operational functions. 💰 What We Offer • Competitive pay: $23.00 - $26.00 per hour • Generous PTO package and paid holidays • Generous retirement savings plan • Customizable health, dental and vision insurance (eligible on first date) • Career progression plans • Reward and recognition programs • Paid parental leave • Tuition Reimbursement • Company Wellness Program • Employee Discount Program Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Apply at Xylem