JobsAdvocate Health

Administrative Assistant - Children's Hospital (Park Ridge)

Advocate Health · Oak Lawn, IL

Posted Sep 16, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to reschedule a meeting or appointment at the last minute because of a conflict. What did you do?

comfort using judgment to solve scheduling problems without waiting for direction

Describe a time you had to plan the logistics for a meeting, things like the room, food, tech setup, and materials. What went wrong and how did you handle it?

attention to detail and follow-through on multi-part administrative tasks

Tell me about a time a visitor or caller was upset or confused. How did you handle it?

tone and composure in a role that's the first point of contact at a children's hospital

Tell me about a time you had to keep something confidential, whether it was a schedule, a document, or a conversation you overheard.

discretion and trustworthiness, important in a healthcare administrative setting

What does good customer service look like to you when you're working at the front desk of a hospital rather than a regular office?

awareness that a pediatric hospital setting requires more sensitivity than a typical reception role

Technical

How comfortable are you building something like a report or chart in Excel or PowerPoint from raw information someone hands you?

actual working proficiency with Microsoft Office, not just familiarity

What's your experience booking travel and putting together expense reports?

direct experience with a named job duty, not just general admin background

How do you keep track of multiple calendars for different people so nothing gets double-booked?

a concrete system or method versus vague reassurance

Tell me about your background in administrative support. What kind of documents, reports, or presentations have you put together in past roles?

whether the one year of required experience maps to the moderate complexity of work this job actually needs

Situational

Walk me through how you'd organize a day where you have to keep multiple leaders' calendars straight, field phone calls, and greet a visitor who just walked up to your desk.

whether the candidate can prioritize competing demands in real time without dropping any of them

A provider calls asking a question you don't know the answer to, and your supervisor is out of the office. What do you do?

judgment about when to make a decision versus escalate, especially in a clinical environment

This role is four days in the office and one day remote. How do you make sure nothing falls through the cracks on your remote day?

self-management and communication habits in a hybrid setup

If two department leaders both need something from you at the same time and both say it's urgent, how do you decide what comes first?

prioritization skills and ability to communicate tradeoffs to leadership

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The full job description

As published by Advocate Health.

Department: 09121 AMG Park Ridge 1675 Dempster POB - Building Operations Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Great opportunity at Advocate Children's Hospital in Park Ridge Pay Range: $24.10 - $36.15 Job Description Summary: To provide efficient, effective, quality administrative support through a variety of general office duties including reception, scheduling, word processing, document distribution, and file maintenance. Will assist department leadership and other staff of administrative details, using judgment and discretion to solve office problems and expedite workflow. Where You Will Work : Aurora Medical Group (AMG) is part of Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. We’re Looking For: • High school diploma or equivalent. • One year of administrative support experience • Proficiency in Microsoft Office (Excel, PowerPoint, Word).   • Ability to create and compile simple to moderately complex documents, reports, graphs/charts, and presentations What You’ll Do: Schedule : Monday – Friday: 8 am - 4 30 pm (4 days in the office and 1 day remote) As an Administrative Assistant , you’ll play a vital role in the care team – supporting leaders, connecting with providers, and helping ensure a seamless experience every day.  As a key member of the ambulatory team, you will: • Schedules and maintain calendars for appointments, meetings, and travel.   • Assists with travel arrangements and expense reporting.   • Organizes administrative aspects of meetings (agenda, site, food/beverage, technology, documents).   • Answers and screens calls, greet visitors, provide procedural information, and answers questions related to operational matters.   About This Location: Advocate Children's Hospital - Park Ridge - 1675 Dempster St Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Physical Requirements and Working Conditions: • Normal office environment; occasional lifting to 20 lbs.   • Prolonged periods of sitting, standing, and keyboard use.   Ready to Take the Next Step: Apply Now! Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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