Jobs › Health Care Service Corporation

Admin Clerk III

Health Care Service Corporation · Lombard, IL · $17.75–$28.39 an hour · Full time

Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your mailroom experience. What kinds of volume did you handle on a typical day?

What they are checking: Whether they have handled real volume and know the pace this job runs at day to day.

This job involves lifting boxes up to 50 pounds and standing or walking for long stretches. How have you handled physical work like that before?

What they are checking: Whether they understand the physical side of the job and work safely rather than rushing heavy loads.

This work is repetitive. How do you stay accurate on hour six of the same task?

What they are checking: Whether they have honest habits for staying careful during routine work, where most errors happen.

Tell me about a time your supervisor changed your priorities in the middle of the day. How did you respond?

What they are checking: Whether they adjust to direction calmly, since this role works under close supervision.

What would you do

You are scanning a batch and the high speed scanner keeps jamming or skipping pages. What do you do?

What they are checking: Whether they stop and check for missing images instead of pushing a bad batch through to save time.

You come across a document while indexing that does not seem to belong to any batch. How do you research where it goes?

What they are checking: Whether they research patiently and ask for help instead of guessing where a document belongs.

You will see member health information in the mail every day. How do you handle that?

What they are checking: Whether they treat health information as private and know not to discuss, copy or leave it lying around.

What would you do if you noticed a coworker cutting corners on how mail gets logged?

What they are checking: Whether they would raise a process problem respectfully rather than ignore it or make it personal.

About the work

When you open, sort and batch paper claims, what do you check to make sure nothing gets misplaced or mixed up?

What they are checking: Whether they understand that a lost or misbatched claim delays someone's medical payment.

Tell me about your experience with UPS, USPS or mail pallets.

What they are checking: Whether they already know shipping and pallet handling or will need it taught from the start.

Practice this interview out loud.

Offer builds a real interview for this exact role at Health Care Service Corporation from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Health Care Service Corporation.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary Under Supervision, This Position Is Responsible For A Variety Of Duties To Include Opening, Sorting And Batching Paper Claims. Indexing/Researching, Slow & High Speed Scanning. Nea Reviewing And Scanning, Routing Images, Posting Mail And Posting Ups. JOB REQUIREMENTS: * High School Diploma. * 2 years business experience. * The ability to move and lift boxes and or office equipment up to 50 pounds * The ability to move safely over uneven terrain or in confined spaces * The ability to sit, stand or walk for prolonged periods of time throughout the workday Preferred Job Requirements: * Experience with mailroom operations. * Experience with mail pallets. * Experience with UPS and/or USPS. Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range $17.75 - $28.39 Exact compensation may vary based on skills, experience, and location.

Apply at Health Care Service Corporation