Jobs › CDW

Accounts Receivable Consultant

CDW · Vernon Hills /, IL · Full time

Posted Sep 22, 2026 · We last checked this listing on Oct 6, 2026

Apply at CDW

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a rebill you processed that was complicated. What made it hard, and how did you get it right?

What they are checking: Experience with rebills, where errors create disputes and delay cash for both customers and partners.

Tell me about a process you improved in AR. How did you measure that it worked?

What they are checking: Whether they actually change workflows and track results rather than only suggesting ideas.

Tell me about a time you had to deliver bad news to a customer about their account. How did you keep it professional?

What they are checking: Their communication with customers when the message is unwelcome but has to be clear.

What would you do

A large customer disputes an invoice and the sales rep wants you to just write it off. How do you handle that?

What they are checking: Whether they protect the company's policies and controls while keeping the relationship with sales intact.

You notice the same type of cash application error coming from one partner every month. What do you do?

What they are checking: Whether they look for root causes and bring in the right stakeholders instead of just fixing each error.

About the work

Walk me through how you handle a payment that comes in without a remittance and does not match any open invoice.

What they are checking: Their practical cash application method for unapplied cash, which directly affects DSO and customer records.

What drives Days Sales Outstanding up, and what levers have you actually pulled to bring it down?

What they are checking: Whether they understand DSO as a result of process choices and have moved it themselves.

How do SOX controls show up in your daily AR work? Give me an example of a control you performed.

What they are checking: Whether they treat internal controls as part of the job and understand why the evidence matters.

How do you decide which past-due accounts to focus on first when you cannot work them all?

What they are checking: Their risk-based thinking about collections, which separates minimizing bad debt from simply staying busy.

What reports or tools have you used to monitor the health of an AR portfolio, and what were you looking for?

What they are checking: Whether they use data to manage the portfolio proactively instead of reacting when problems surface.

Practice this interview out loud.

Offer builds a real interview for this exact role at CDW from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by CDW.

Job Summary: We are seeking a highly skilled and experienced AR Services Consultant. As an AR Services Consultant you will be accountable for the services necessary to support Accounts Receivable such as rebills and cash application, optimizing cash flow, and minimizing bad debt. You will be responsible for maintaining an optimized process and will engage across the company with various stakeholders leveraging the strong relationships you have built to maintain the health of the portfolio and meet the needs of the business. What you will do: • Support collections strategies, policies, and procedures to optimize cash flow, minimize bad debt, and reduce Days Sales Outstanding (DSO). • Accountable for the timely application of cash and rebills, including both Customer and/or Partner Cases. • Responsible for compliance with relevant accounting standards, regulatory requirements, and company policies (This includes internal and SOX controls). • Continuously evaluate and improve processes and tools/systems to enhance operational efficiency and accuracy. Suggest and implement improvements to streamline workflows and enhance productivity. • Engage in clear and professional communication with customers and stakeholders. • Ensure the inclusion of the right stakeholders in relevant discussions and decisions. • Share insights into improvement opportunities/ root cause mitigation with upstream/downstream teams. • Proactively find ways to reduce reactive tasks, focus on preventative and detection opportunities. • Adhere to internal controls and maintain a high level of data accuracy and integrity. • Provide mentorship and support to junior team members, sharing knowledge and best practices to improve the overall performance of the AR Services team. What we expect of you: • Bachelor’s degree in finance, accounting, or related finance field with 1 year of relevant experience, or 5 years of Finance Operations or AR experience. • Demonstrated experience supporting B2B finance operations, including but limited too credit card processing, account reconciliations, wire transfers, refunds, and cash application. • Ability to work independently, manage multiple priorities, and meet deadlines. • Thorough knowledge of accounts receivable principles, practices, and regulations, including billing, collections, cash application, and credit management. • Detail-oriented mindset with excellent organizational and problem-solving abilities. • Strong negotiation and communication skills, both written and verbal, to effectively interact with customers and internal stakeholders. • Enterprise ERP Systems experience is a plus. Pay range: $ 55,0000 - $65,000 depending on experience and skill set Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Apply at CDW