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Account Executive (Specialty Pharmacy)

Centene · NC · Remote available · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you won back an unhappy client.

What they are checking: Their ability to restore trust through listening and follow-through.

Walk me through a contract renewal you negotiated. What was at stake?

What they are checking: Their negotiation experience and ability to protect business while keeping the client relationship.

What would you do

A physician office says patients are waiting too long to start therapy with your pharmacy. How do you respond?

What they are checking: Whether they own the problem and work across access and clinical teams to fix it.

How would you educate an office staff on a new therapy or service your pharmacy offers?

What they are checking: Whether they can deliver clear, useful education that leads to more referrals.

About the work

How do you build a referral pipeline with prescribers for a specialty pharmacy?

What they are checking: Whether they understand how referrals flow from provider offices and what makes a practice choose one pharmacy.

Walk me through how you'd plan your territory around Raleigh or Richmond to prioritize key accounts.

What they are checking: Their ability to use data and account potential to focus their time where it matters most.

How do you work with manufacturer partners and internal access teams to get patients on therapy faster?

What they are checking: Their understanding of prior authorizations, benefits verification and patient support in specialty pharmacy.

How do you use a CRM to manage your accounts and forecast results?

What they are checking: Whether they keep disciplined records that support planning and accountability.

How do you measure client satisfaction, and what do you do when it slips?

What they are checking: Whether they track satisfaction proactively and turn feedback into action.

How do you stay within healthcare compliance rules when building relationships with providers?

What they are checking: Their awareness of rules around gifts, inducements and patient privacy in pharmacy sales.

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The full job description

As published by Centene.

Position Purpose: Represent the company to all prospective and existing clients. Monitor client satisfaction and recommend changes to enhance satisfaction. Key Details: Due to travel requirements of the role, we are seeking candidates who live within an hour of Raleigh, North Carolina or Richmond, Virginia. • Drive specialty pharmacy growth by building strong provider relationships, managing referral pipelines, and ensuring timely patient access to therapies. Collaborate cross-functionally with clinical, access, and manufacturer partners while delivering education, training, and market insights. Leverage data analysis, CRM tools, and territory development strategies to optimize performance and expand market presence. • Serve as the contact for client issues and inquiries and collaborate with various departments on resolutions ensuring clients needs are met. • Develop and maintain relationships with various levels of clients utilizing current network for additional accounts. • Monitor client satisfaction and recommend appropriate strategies, tactics, and operational initiatives to continuously enhance client satisfaction. • Negotiate account renewals, contract negotiations and intake referral processes. • Attend patient care conferences and professional in-services to ensure continuance of new products and strategies. • Maximize territory performance by prioritizing key accounts, managing referral flow, and executing daily schedules through CRM planning. • Strengthen provider relationships via in-person and virtual engagement, delivering education on specialty therapies and resolving access barriers. • Ensure patient access by coordinating with hubs, case managers, and payers to expedite prior authorizations, documentation, and onboarding. • Collaborate cross-functionally with pharmacists, access teams, and manufacturer partners to align strategies and deliver cohesive support. • Deliver education and training for provider offices, staff, and stakeholders, while staying current on therapeutic and payer landscape updates. • Leverage data and reporting to track referral trends, identify territory gaps, and provide actionable insights to leadership. • Drive growth initiatives by targeting new prescribers, infusion centers, and community opportunities that expand specialty footprint. • Performs other duties as assigned. • Complies with all policies and standards. • Ability to travel 30% including overnight. Education/Experience: Bachelor’s degree in Business Administration, related field or equivalent experience. Prior sales experience. Clinical patient support experience in physician’s office, hospital or pharmacy setting preferred. Knowledge of third party reimbursement, clinical patient support experience in physician’s office, hospital or pharmacy setting preferred. License/Certification: Current state’s driver license. At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday. Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law , including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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