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Account Executive I

Health Care Service Corporation · Downers Grove, IL · $56,900–$85,300 a year · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you found an opportunity to add a product or service for an existing client.

What they are checking: Whether they can grow accounts by matching products to real needs.

How do you stay on top of service issues for your groups between renewals?

What they are checking: Whether they provide ongoing support, which keeps clients loyal.

How do you build relationships with HR and finance contacts at the same employer?

What they are checking: Whether they can serve multiple stakeholders with different priorities.

What would you do

A client is unhappy with a rate increase and is talking to another carrier. What do you do?

What they are checking: Whether they can retain a client by understanding their concerns and offering real options.

A client's employees keep having claims processed wrong. How would you get it fixed?

What they are checking: Whether they can work internal teams to solve service problems for clients.

This role requires travel. How do you organize client visits efficiently?

What they are checking: Whether they can plan travel and time across their book of business.

About the work

Walk me through how you prepare for a renewal negotiation with an employer group.

What they are checking: Whether they can use data and relationship knowledge to retain a client at a fair rate.

How would you explain the difference between a PPO and an HMO to an employer deciding between them?

What they are checking: Whether they have the health plan knowledge the posting requires.

Do you hold a Life, Health and HMO license, or how would you plan to get one?

What they are checking: Whether they can meet the licensing requirement in time.

What financial or product analysis have you done that helped a customer make a decision?

What they are checking: Whether they can analyze data to support recommendations.

Practice this interview out loud.

Offer builds a real interview for this exact role at Health Care Service Corporation from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Health Care Service Corporation.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for supporting continued business growth and customer retention through the management of existing client relationships. Key responsibilities include negotiating renewals, identifying opportunities to introduce additional products and services, understanding customer needs, and providing ongoing account support. Ability and willingness to travel as needed is required. JOB REQUIREMENTS: • Must have state General Lines Agent Life, Health, and HMO license or obtain General Lines Agent Life, Health, and HMO license within required time frame per state regulations. • 4 years experience in a health care management field, claims processing, customer service or marketing/ sales involving decision making, self-direction, and finance/product analysis OR Bachelor degree and 2 years health care management, customer service or marketing/sales experience. • Health care management work experience including PPO and HMO. • Customer Service oriented; detail oriented. • Written and verbal communications skills. • Ability to travel • Experience addressing customer needs and make sound decisions; building strong customer relations. • Experience analyzing reports. PREFERRED JOB REQUIREMENTS: • Bachelor Degree. This is a Flex (Hybrid) role: 3 days in office; 2 days remote. Downers Grove, IL Sponsorship is not available #LI-Hybrid INJLF Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law. Base Pay Range $56,900.00 - $85,300.00 Exact compensation may vary based on skills, experience, and location.

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