Madison, WI
Service Manager jobs in Madison, WI
3 open roles from 1 employer. Checked Oct 6, 2026.
What these openings look like
All 3 are at Hy-Vee. None of these postings publish a pay range. They are a mix of part time and full time. The most recent went up on Oct 2, 2026.
Every listing links to the employer's own application. Nothing is posted here on their behalf, and nothing is reposted from anywhere else.
Open roles
What they ask service manager candidates here
Drawn from the 3 open postings on this page. The ones that come up across several employers are near the top.
As service manager, you may oversee almost every hourly position in the store during your shift. How do you get a handle on the whole store when you walk in?
What they are checking: Ability to scan the store, see priorities and direct people across many departments.
Lines are backing up at the front end and two checkers just called in. What do you do?
What they are checking: Quick staffing decisions and willingness to jump on a register themselves.
Tell me about a time you handled an upset customer and turned the situation around.
What they are checking: Customer recovery skills, which matter for Hy-Vee's helpful smile promise.
How do you handle cash office duties, like balancing tills and making sure the money is right?
What they are checking: Accuracy and honesty with cash, which service managers often oversee.
An employee is consistently rude to customers. How do you address it?
What they are checking: Direct, fair coaching that protects customer experience.
Tell me about a time you led people who were older or more experienced than you.
What they are checking: Confidence and respect as a supervisor across a mixed team.
How do you create a friendly and fun atmosphere on a busy shift?
What they are checking: Leadership by example, which the posting describes as part of the role.
A customer says they were overcharged on an item. How do you handle it?
What they are checking: Problem solving that is fair to the customer and follows store policy.
Get told when new service manager jobs in Madison appear.
One email when something new matches, and nothing else. Unsubscribe works immediately.
Practice a service manager interview.
Pick a posting above, paste it in, and Offer runs the interview for that exact role — out loud, one question at a time, with feedback that tells you what landed. The first one is free.
Practice this out loud