Roles › Security Operations Center Operator
Chicago, IL
Security Operations Center Operator jobs in Chicago, IL
3 open roles from 1 employer. Checked Oct 6, 2026.
What these openings look like
All 3 are at Northwestern Medicine. None of these postings publish a pay range. Every posting is full time. The most recent went up on Sep 30, 2026.
Every listing links to the employer's own application. Nothing is posted here on their behalf, and nothing is reposted from anywhere else.
Open roles
What they ask security operations center operator candidates here
Drawn from the 3 open postings on this page. The ones that come up across several employers are near the top.
Three alerts come in at once: a door alarm, a panic button in the emergency department, and a call about a suspicious person in the garage. How do you prioritize and dispatch?
What they are checking: Whether they can triage by threat to life first and keep track of every open incident.
Tell me about a time you had to stay calm on the phone with someone who was panicking.
What they are checking: Whether they can control a call and get the facts officers need when the caller is upset.
How do you write up an incident so a supervisor reading it later knows exactly what happened?
What they are checking: Whether they document clearly with times, actions and facts, which supports hospital and legal follow-up.
What experience do you have watching camera feeds, alarm panels or access control systems at the same time?
What they are checking: Whether they can handle the multiple systems and screens a 24/7 operations center relies on.
You notice something odd on camera but it's not clearly a threat. What do you do?
What they are checking: Whether they act on early signs and send someone to check rather than waiting for a clear emergency.
How would you handle a call from a staff member reporting workplace violence on a patient unit?
What they are checking: Whether they know to get location and danger details fast and dispatch with urgency in a hospital setting.
Tell me about a time you made a mistake in a fast-paced job and how you handled it.
What they are checking: Whether they own errors and fix them quickly, which matters when information flow drives officer safety.
This shift is 3 to 11:30 p.m., Wednesday through Sunday, with holidays. How does that fit your life?
What they are checking: Whether they can reliably cover a fixed evening and weekend schedule in a round-the-clock operation.
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